• Share
    • Twitter
    • LinkedIn
    • Facebook
    • Email
  • Feedback
  • Edit
Show / Hide Table of Contents

Database tables by name | number

Some tooltip text!
• 60 minutes to read
 • 60 minutes to read
Note

Table numbers could be different between databases - depends on whether there are custom 3rd party tables. You must reference the sequence table column TableNumber to be certain.

Number Name Description
0 sequence next_id to be used for each table
1 company Information on license and owner of this SuperOffice database. This table should only have 1 row. This table contains encrypted license information. Changing it will disable login for all users and require you to restore the database from backup.
2 associate Employees, resources and other users - except for External persons
3 AssociateGroupLink User group link table for Associate, for MDO item hiding
4 AssociateHeadingLink Heading link table for associate for display only. Supportive table, used for grouping and filtering on lists.
5 contact Companies and Organizations. This table features a special record containing information about the contact that owns the database.
6 person Persons in a company or an organizations. All associates have a corresponding person record
7 address Contact and Person addresses
8 phone Contact and Person phonenumbers (+fax)
9 appointment Tasks, appointments, followups, phone calls; and documents (document_id != 0). An appointment always has a corresponding record in VisibleFor specifying who may see this.
10 document Documents, this table is an extension of the Appointment table. There is always a corresponding appointment record; the relation between appointment and document is navigable in both directions. A document-type appointment record always has a corresponding document record and a record in VisibleFor specifying who may see this.
11 project Projects
12 projectmember Project members. Link-table between person and project
13 sale Sales For every Sale record edited through the SuperOffice GUI, a copy of the current version of the record will be saved in the SaleHist table. This also applies to editing done through the SaleModel COM interface, but not to editing done through the OLE DB Provider or other channels.
14 contactinterest Link-table between contact and interests in ContInt
15 personinterest Note: If you add or remove rows in this table, you will need to update the interestCount field in the person table accordingly. This field should always reflect the number of interest records a person has, to enable the correct setting of the interest indicator on the tab in the person dialog. Replication note: The combination of person_id and pinterest_idx is unique. If a duplicate is made on a replicated database, the system will replace the record in the target database with the one derived from the source database during replication. Therefore, do not assume that a record in this table will retain its ID indefinitely, even if the person keeps the interest.
16 ziptocity Zip codes and city names. Zip codes used during address entry. You will find more information about addressformat on http://techdoc.superoffice.com
17 redletterday Red letter days for calendar (holidays, birthday of king etc)
18 text Long text fields from all over the system
19 country Country information
20 CountryGroupLink User group link table for Country, for MDO item hiding
21 CountryHeadingLink Heading link table for Country, for MDO headers
22 preference Not quite obsolete preference table; historical info mostly. From 6.1 this table now holds an upgrade stamp.
23 selection Selections
24 selectionmember Selection detail table Each row in a selection is represented by one record in this table. Contact_id is always filled in, person_id is optional, but if used, must point to a person belonging to the contact in contact_id.
25 SORPublishGroupLink Link table used for filtering reports by user group
26 QuoteConnection Primary key in the CRM database. Definition of a connection to an external system, for the Quote system.
27 QuoteConnectionAccess Access control for Quote Connections
28 activeuser Currently logged-on users. This table contains encrypted license information. Changing it may disable login for all users and require intervention by SuperOffice support. Recommended use: for determining who is logged on, at what location, etc.
29 traveltransactionlog Log of all updates made to the database, that need to be replicated.
30 travelgeneratedtransaction Record of all generated replication data files from this database (*.dwn files from mother database to child, *.up from child database to mother)
31 traveller Associates traveling out from this database
32 travelcurrent Information about this database and its place in the hierarchy
33 travelgenerateddatabase Information about all databases generated from this database
34 Quote Quote root level, at most one per Sale, always connected to one Sale
35 udcontactSmall User-defined fields for contact
36 udcontactLarge User-defined fields for contact (long strings)
37 MergeMoveLog Log of merge and move operations (person, contact, project)
38 area Definition of an Area (database subset for satellite and travel)
39 QuoteVersion There may be multiple Versions of a Quote, with one of them active
40 areauserassignment Link table indicating which users actually reside in this area.
41 areauserinclusion Link table incidated whose data should be included in this area. If Include all data in Area (no filtering) is ticket then there will be no rows for this area in this table.
42 satellite Definition of Satellites
43 travelidmapping Mapping of primary keys between Travel databases and the mother database All travel database transactions get a high id to be able to see that this entry came from a database outside the central database. When update files are read into the central database, they get a normal low id. This table remembers the high travel id to map it to the low central id as long as this travel user is travelling.
44 freetextstopwords Here are the words that can be excluded from Free Text Search by using the FreeTextAdmin. The words that appear here will not be found in FreeTextWords and typically include "are", "this", "that", and so on - words that occur frequently, but are not useful for searching. The more (good) stop words you have, the smaller the index will be.
45 freetextwords This table contains the word list (automatically updated by the indexer) for the free-text search. Words are in UPPERCASE and truncated to 9 significant characters. Indexed words, dynamically updated by the freetext index
46 freetextindex This is the index table for the free text search function. Each word in FreeTextWords can have multiple occurrences in this table. Each record in this table points to one occurrence of the word, and points to both the table in which the word occurs (which might be contact or text), and also a pointer to the owner table (which is one of contact, person, project, appointment or sale).
47 QuoteAlternative Quote Version is made up of one or more Alternatives. One of 1..n possible alternatives in a Quote Version. The reason we have alternatives is that a quote can say to a customer, “we can solve you problem in two (or more) different ways, with different technology and sideeffects (and price)”. An Alternative may have discounts on the total amount. The Alternative tracks whether the user on the order level entered the Discount , Earning amount or the TotalPrice fields so that the discount and earning and total can be re-calculated correctly when Quote Lines are added or changed.
48 relationdefinition Definition of a relation. This table defines the relations that can exist in the database. Each relation has an active text and a passive text. The table RelationTarget specifies which pairs of tables this relation can connect. Use of the active and passive texts is dependent on which direction the relation is viewed in, e.g., active text = "Owns" and passive text = "Is owned by".
49 RelDefGroupLink User group link table for RelDef, for MDO item hiding
50 RelDefHeadingLink Heading link table for RelDef, for MDO headers
51 relationtarget Definition of targets for a relation. Links a relation definition (RelDef) to source and target tables. In general, a relation can be created between any pair of tables. This table is used for specifying which table pairs a particular relation can be used for. A relation definition should have at least one row in this table, and can have more. Note: The 5.0 Maintenance and GUI only support contact and person as valid values for the source_table and destination_table fields, in any combination. Other relations will not be shown, and relation definitions pointing to other tables will not be editable from the Maintenance GUI; however, nothing will crash.
52 relations Instance of a relation, in principle between any two records, as long as they are defined in RelationDefinition. All instances of relations are held in this table; their definitions are in the RelDef table (RelDef + RelTarg define which relations you can have, this table contains the relations the user has actually entered). From 6.1 all links between appointments, sales and documents are also stored in this tabel.
53 History History lists for lists and searchable controls. Maintains history for Navigator or other search (find dialogs). A single table may have more than one record here, as indicated by the extra_id field. The HistorySize (preference may be set in maintenance client) defines how many records you can have in a history list.
54 URL Unified Resource Locators, URL to contacts, persons or projects.
55 Email Email addresses for contacts, projects and persons
56 UserPreference Preference system. If deflevel is set to 5; the user may change the preferences
57 AddressFormat Address formats for GUI and labels. See more information: Addressformat on http://techdoc.superoffice.com
58 Heading Heading items for all MDO lists, lists that are grouped and filtered.
59 UserGroup Secondary user groups
60 UserGroupLink Link table between associate and usergroup, specifies secondary group membership. From SIX an associate may belong to more than one usergroup. Http://techdoc.superoffice.com has more information about how roles are implemented.
61 Business Business list table
62 BusinessGroupLink User group link table for Business, for MDO item hiding
63 BusinessHeadingLink Heading link table for Business, for MDO headers
64 Category Category list table
65 CategoryGroupLink User group link table for Category, for MDO item hiding
66 CategoryHeadingLink Heading link table for Category, for MDO headers
67 Task Task list table, activity types, like Phone, Meeting
68 TaskGroupLink User group link table for Task, for MDO item hiding
69 TaskHeadingLink Heading link table for Task, for MDO headers
70 ContInt ContInt list table. List-text of all valid contact interest types.
71 ContIntGroupLink User group link table for ContInt, for MDO item hiding
72 ContIntHeadingLink Heading link table for ContInt, for MDO headers
73 PersInt PersInt list table. List of Person interests.
74 PersIntGroupLink User group link table for PersInt, for MDO item hiding
75 PersIntHeadingLink Heading link table for PersInt, for MDO headers
76 PersPos PersPos list table. Contact person position list
77 PersPosGroupLink User group link table for PersPos, for MDO item hiding
78 PersPosHeadingLink Heading link table for PersPos, for MDO headers
79 Priority Priority list table. Used with appointments: low, high.
80 PriorityGroupLink User group link table for Priority, for MDO item hiding
81 PriorityHeadingLink Heading link table for Priority, for MDO headers
82 Prob Prob list table. Probability, used in sales .
83 ProbGroupLink User group link table for Prob, for MDO item hiding
84 ProbHeadingLink Heading link table for Prob, for MDO headers
85 ProjType ProjType list table. List of valid Project types.
86 ProjTypeGroupLink User group link table for ProjType, for MDO item hiding
87 ProjTypeHeadingLink Heading link table for ProjType, for MDO headers
88 ProjStatus ProjStatus list table. Project status
89 ProjStatusGroupLink User group link table for ProjStatus, for MDO item hiding
90 ProjStatusHeadingLink Heading link table for ProjStatus, for MDO headers
91 PMembType PMembType list table. List text of titles (member types) for project members.
92 PMembTypeGroupLink User group link table for PMembType, for MDO item hiding
93 PMembTypeHeadingLink Heading link table for PMembType, for MDO headers
94 MrMrs MrMrs list table. List of salutations.
95 MrMrsGroupLink User group link table for MrMrs, for MDO item hiding
96 MrMrsHeadingLink Heading link table for MrMrs, for MDO headers
97 Credited Credited list table. List of who is to be credited for the sale.
98 CreditedGroupLink User group link table for Credited, for MDO item hiding
99 CreditedHeadingLink Heading link table for Credited, for MDO headers
100 Source Source list table. Source for sale (list)
101 SourceGroupLink User group link table for Source, for MDO item hiding
102 SourceHeadingLink Heading link table for Source, for MDO headers
103 Reason Reason list table. Why we lost the sale (list)
104 ReasonGroupLink User group link table for Reason, for MDO item hiding
105 ReasonHeadingLink Heading link table for Reason, for MDO headers
106 SearchCat SearchCat list table
107 SearchCatGroupLink User group link table for SearchCat, for MDO item hiding
108 SearchCatHeadingLink Heading link table for SearchCat, for MDO headers
109 Comptr Comptr list table. List of all possible competitors (sale).
110 ComptrGroupLink User group link table for Comptr, for MDO item hiding
111 ComptrHeadingLink Heading link table for Comptr, for MDO headers
112 Currency Currency list table
113 CurrencyGroupLink User group link table for Currency, for MDO item hiding
114 CurrencyHeadingLink Heading link table for Currency, for MDO headers
115 ReasonSold Why was the sale marked as sold (why did we succeed)
116 ReasonSoldGroupLink User group link table for ReasonSold, for MDO item hiding
117 ReasonSoldHeadingLink Heading link table for ReasonSold, for MDO headers
118 SaleTypeCat Category for sale type
119 SaleTypeCatGroupLink User group link table for SaleTypeCat, for MDO item hiding
120 SaleTypeCatHeadingLink Heading link table for SaleTypeCat, for MDO headers
121 SaleStakeholder Stakeholders in the sale, very similar to project members
122 StakeholderRole Role a stakeholder has in a sale
123 StakeholderRoleGroupLink User group link table for StakeholderRole, for MDO item hiding
124 StakeholderRoleHeadingLink Heading link table for StakeholderRole, for MDO headers
125 SuggestedAppointment Defines a suggested appointment for use in a Sale Guide or Project Guide
126 SuggestedDocument Unique owner of a set of licensed modules
127 QuoteLine One line in a QuoteAlternative. QuoteLines are mainly information copied from the Products provider. Products information is sometimes edited by the user before being included in the quote, so most information is duplicated from Product rather than referenced directly.
128 PriceList List of prices, cached from an ERP system
129 Product One Product, member of one price list
130 DocTmpl DocTmpl list table. Describes templates available for writing new documents.
131 DocTmplGroupLink User group link table for DocTmpl, for MDO item hiding
132 DocTmplHeadingLink Heading link table for DocTmpl, for MDO headers
133 ExtApp ExtApp list table. Applications startable from SuperOffice
134 ExtAppGroupLink User group link table for ExtApp, for MDO item hiding
135 ExtAppHeadingLink Heading link table for ExtApp, for MDO headers
136 UDList List table for user-defined lists, contains all user-defined lists. Note - MDO mode for userdefinede lists are either turned on or off, you may not have it on for one userdefined list and off for the others.
137 UDListGroupLink User group link table for UDList, for MDO item hiding. Note - MDO mode for userdefinede lists are either turned on or off, you may not have it on for one userdefined list and off for the others.
138 UDListHeadingLink Heading link table for UDList, for MDO headers. Note - MDO mode for userdefinede lists are either turned on or off, you may not have it on for one userdefined list and off for the others.
139 UDListDefinition List table that contains the list of user-defined lists, as well as system-defined lists. The list items are stored in the UDList table.
140 udpersonSmall User-defined fields
141 udpersonLarge User-defined fields
142 udprojectSmall User-defined fields
143 udprojectLarge User-defined fields. During conversion of user defined fields the data is stored in this table.
144 udtempSmall User-defined fields. During conversion of user defined fields the data is stored in this table.
145 udtempLarge User-defined fields
146 UDefField Definition table for user-defined fields; one row in this table corresponds to one generation of one field. The user defined fields that are in use, and earlier versions of user defined fields. ColumnId refers to the field type; see UDXXXSmall or UDXXXLarge for the referring ID. Preferences prefsection='System', prefkey='CurrentUdefVersioncontact' (or CurrentUdefVersionperson, project, sale), gives you the current version of user defined fields. prefkey='AdminUdefVersion<...>' gives you the current version that's being edited. If Current version = admin version, no editing has been done since the last Publish of user defined field was performed.
147 UDefFieldGL User group link table for UDefField, for MDO item hiding
148 CacheTables Specifies which tables should be cached to local files (or otherwise), generally these are the lists and other low-frequency-of-change tables. Contains the ID of any tables cached in SOCache. The files are binary and called <tablename>.bin. <Shift>+<F5> throws all cache files.
149 SaleType Type of sale - large solution, incremental, whatever fits the organization
150 SaleTypeGroupLink User group link table for SaleType, for MDO item hiding
151 SaleTypeHeadingLink Heading link table for SaleType, for MDO headers
152 TabOrder Order of tabs within a tab control, if configured by a user
153 SystemEvent System events, such as freetext rebuild, SAINT rebuild and such. Makes broadcasts to keep its siblings and clients updated.
154 ReasonStalled Why was the sale marked as stalled
155 ReasonStalledGroupLink Link table for ReasonStalled, for MDO item hiding
156 ReasonStalledHeadingLink Heading link table for ReasonStalled, for MDO headers
157 SaleHist Mirror image of the Sale table, providing a full transaction history. Every time you edit a sale, the current record of the sale is also saved here.
158 udsalesmall User-defined fields
159 udsalelarge User-defined fields
160 SaleTypeStageLink Many-many link table between sale type and stage; and an anchor point for guide items
161 OLESubject Control data table for the OLE DB Provider
162 OLESubjectText Control data table for the OLE DB Provider
163 OLEView Control data table for the OLE DB Provider
164 OLEViewText Control data table for the OLE DB Provider
165 OLEField Control data table for the OLE DB Provider
166 OLEFieldText Control data table for the OLE DB Provider
167 OwnerContactLink Table specifying which contacts can own associates. All contacts that have rows in this table (i.e. rows with contact_id pointing to them) will be offered as associate owners in the maintenance client and as candidate Satellite owners. Such contacts have restrictions on editing and deletion to protect database consistency.
168 FieldLabel Field label override table, makes it possible to override internal string resources. Define your own text for the panels in SuperOffice, e.g. rename Project to Cars in SOAdmin - System Options - Labels This table contains controlling data for the string substitution mechanism. There is one row in this table for each label or string that can be substituted; the active field indicates whether the string is actually being substituted or not. Initially, all rows have this field set to 0. The table is loaded with initial data during database setup. Only SuperOffice Development has the necessary expertise to safely add rows to this table. If a row has active = 1, the table LocaleText should contain one or more rows pointing back to this table, with the actual text to be used.
169 LocaleText Multi-language text items. Used for user-defined field labels. Must be assigned correct name to match the language they start SuperOffice in. This table should be viewed in conjunction with FieldLabel. If a row in FieldLable has active = 1 this table will need to contain at least one row with the same resourceId as the FieldLabel row. The language id can be either 0 or one of the Windows language ID's; SuperOffice will pick the correct language on startup according to the user settings. If a label cannot be found with the given language and also not with language 0, it will not be substituted.
170 ReporterListDef Reporter definitions
171 RefCounts Number counter for all tables that generate numbers, e.g. templates, contacts... This table is used for the number allocation system and should not be confused with sequence, used for allocating internal ID's. This table is replicated during generation of satellites and during local update for travellers, using special logic. By default it contains rows for the SuperOffice standard counters, including one row for each DocTemplate record. It is permissible to add new rows to this table, and such records are maintainable through the Maintenance client. Changing the contents of the standard records is not recommended.
172 RefCountRange Number allocation system, for keeping track of ranges of numbers loaned out to travel and satellite databases
173 SORTemplate SuperOffice reporter data
174 SORPublish SuperOffice reporter data
175 SORCriteria SuperOffice reporter data
176 SOROperators SuperOffice reporter data
177 SORSection SuperOffice reporter data
178 SORFCT SuperOffice reporter data
179 SORField SuperOffice reporter data
180 SORLabelLayout SuperOffice reporter data
181 foreignapp Top level of Foreign Key system
182 foreigndevice Middle level of Foreign Key system
183 foreignkey Foreign Key - enables storage of arbitrary extra key information for every table/row in SuperOffice. You may use this table to store your extra information instead of using the dictionary SDK to create your own tables.
184 PrefDesc Preference description, drives the Preference GUI. Maintenance client - controls all preferences in SuperOffice. You find an overview off all standard preference on http://techdoc.superoffice.com. May be used by third-party developers to add system preferences to be updated from SuperOffice Maintenance client, instead of ini-files.
185 PrefDescLine Preference description - multiple choice line - drives the Preference GUI. May be used by third-party developers to add system preferences to be updated from SuperOffice Maintenance client, instead of ini-files.
186 ImportObject Import object types - see localetext for names.
187 ImportField Import object types - see localetext for names
188 ImportRelation Relations between import objects
189 ImportDefault Defaults for import fields/objects
190 UsageStats Usage statistics
191 Role User roles for role-based security, names and tooltips are in LocaleText. For more information regarding role based security, see http://techdoc.superoffice.com
192 UserRoleLink Link between user role and user
193 FunctionRight Functional right definition
194 FunctionRightRoleLink Functional right definition
195 DataRight Data right definition
196 VisibleFor Visible for rights, who may see this appointment/document, sale, salehist or selection
197 CounterValue Visible for rights
198 StatusDef Status definitions. Name and description are in LocaleText for internationalization
199 StatusValue Values for statuses
200 Publish Publishing system for external users
201 SearchCriteria Criteria storage for Selection and other Find mechanisms
202 SearchCriteriaGroup Criteria storage for Selection and other Find mechanisms
203 SearchCriterion Criteria storage for Selection and other Find mechanisms
204 SearchCriterionValue Criteria storage for Selection and other Find mechanisms
205 BinaryObject Binary objects, i.e., blobs. Used for images, documents, SuperOffice inbox mail and other large binary items
206 BinaryObjectLink Link table, connects a BinaryObject with one or more owners
207 RecurrenceRule The recurrency pattern for a recurring event. Each recurring event has an appointment.recurrenceRuleId pointing to its pattern.
208 WinPosSize Stores the position and size of each window, so they can be shown in the same place again
209 SuperListColumnSize Stores the relative size (in percent) or in characters of a column in a SuperList
210 LanguageInfo Information about languages, from ISO standards and related information
211 LanguageInfoCountry Many-many link between countries and languages, to give intelligent choices for language
212 ModuleOwner Unique owner of a set of licensed modules
213 ProjectTypeStatusLink Many-many link table between project type and status, similar to sale type-stage link; and an anchor point for guide items
214 DiaryView Configuration of a multi-user diary view
215 DiaryViewRow Configuration of a multi-user diary view
216 Intent Intent list for SAINT. More information regarding SuperOffice Sales Intelligence on http://techdoc.superoffice.com
217 IntentGroupLink User group link table for Intent, for MDO item hiding
218 IntentHeadingLink Heading link table for Intent, for MDO headers
219 Salutation Academic title for Person
220 SalutationGroupLink User group link table for Salutation, for MDO item hiding
221 SalutationHeadingLink Heading link table for Salutation, for MDO headers
222 RejectReason Rejection reason (suggested) for bookings
223 RejectReasonGroupLink User group link table for Comptr, for MDO item hiding
224 RejectReasonHeadingLink Heading link table for RejectReason, for MDO headers
225 AmountClass Amount Class list for SuperOffice Sales Intelligence (Saint) - used to group sales by amounts, into bins (low --> high) called amount classes. More information regarding SuperOffice Sales Intelligence on http://techdoc.superoffice.com
226 AmountClassGroupLink User group link table for AmountClass, for MDO item hiding
227 AmountClassHeadingLink Heading link table for AmountClass, for MDO headers
228 udappntsmall User-defined fields
229 udappntlarge User-defined fields
230 uddocsmall User-defined fields
231 uddoclarge User-defined fields
232 AudienceVisibility How projects (or whatever) should be made visible in audience
233 ExternalEvent The definition of projects as events in Audience (or other Collaborative apps)
234 AudienceLayout One layout (of webparts and other stuff) for an audience instance
235 AudienceLayoutLink Link between an audience layout and some target grouping table - might be Role or Category
236 AudienceConfig Configuration data for Audience core and webparts
237 ModuleLicense Module licenses, belonging to one single owner
238 LicenseAssocLink Link between ModuleLicense and Associate, for per-assoc licenses; this is how licenses are assigned/consumed
239 LicenseSatlLink Link between License and Satellite, for per-database licenses
240 ProductVersion Version information for code modules. Owner + code module must be unique
241 MessageHandler Presence and heartbeat of a message handler, should be updated once a minute. Older records are stale
242 Message Definition of a message, corresponding to the header of a protocol
243 BatchTask Batch task request details, corresponding to the message body of a batch request message
244 BatchTaskDefinition Batch task definitiopns, populated from the SuperOffice.CRM.BatchProcessing.BatchTask attribute
245 TZLocation Time zone location
246 TZStdRule Time zone rule for standard time
247 TZDstRule Time zone rule for daylight saving time
248 BaseTZLocation Time zone location for the database (how tz-related datetimes should be stored in the database)
249 WebAppUsage Usage statistics for web applications
250 Credentials Alternative credentials
251 PhoneFormat Formatting information for telephone numbers
252 TrayApp Tray application presence. SuperOffice CRM web extensions.
253 registry System settings
254 session_object Generic session object, accessible from ejscript etc, typically xml or name=value syntax, may be stored over several rows if big
255 config This table contains certain system-wide configuration values.
256 ticket_attachment This table connects an attachment to a message. It references the entry in the attachment table, and the message.
257 ej_category This table contains categories, in which tickets are categorized. The categories are organized in a hierarchial manner.
258 ej_message This table contains the messages listed under tickets.
259 message_header This table contains small pieces of information which is listed over the body for each message.
260 message_customers This table contains all cutomers who are involved in a message
261 ticket_status_history This table contains the history of a tickets statuses. Each time a ticket changes status a copy of the previous status of the record will be saved
262 ticket This table contains the tickets (requests) of the system. Its purpose should be evident.
263 ticket_status This table user defined ticket status values.
264 ticket_customers This table allows several customers to be connected to several tickets (many-to-many)
265 invoice This table contains invoice entries, normally created when an invoice is sent to a customer, and we want to update the balance.
266 invoice_sum This table is used temporarily when listing invoice statistics. It is used because we need to sort balances from both customers and companies.
267 ticket_log This table contains log entries for the tickets.
268 ticket_log_change This table contains log entries for the tickets.
269 ticket_log_action This table contains actions for the tickets.
270 category_membership This table connects users to categories (many-to-many).
271 mail_in_filter This table contains entries for the mailboxes the eJournal system is fetching mail from (POP3 or IMAP).
272 mail_in_uidl This table is used to avoid spamming the system by importing the same message several times (normally a result of a crash somewhere). When a mailbox is openede, then unique id for each message is stored in this table, and then removed only when the message has been correctly imported and deleted from mailbox.
273 mail_alias This table contains the alias&apos;es for each mailbox, one-to-many-relation. It is in so we can substract the alias&apos;es when when listing the recipients of a message.
274 ticket_alert This table will contain ticket escalation levels. A ticket will be escalated along a &apos;chain&apos; of these levels.
275 ticket_priority This table contains the ticket priorities.
276 reply_template_folder This table contains entries for folders for reply templates.
277 reply_template Templates for automatic and manual replies to emails/sms organized hierachically
278 reply_template_attachment This table is used to connect attachments to reply templates (many-to-many).
279 reply_template_body Contains the body of the reply templates in different languages
280 doc_document This table contains documents.
281 doc_folder A document folder.
282 kb_entry This table contains FAQ entries.
283 kb_category Knowledge base folder hierarchy
284 kb_attachment This table connects FAQ entries to attachments.
285 kb_http_link This table contains URL&apos;s associated with a single FAQ entry.
286 kb_group This table contains FAQ groups. A group is a cluster of entries (potentially located anywhere in the FAQ hierarchy). A group is located in a certain category.
287 kb_group_entry This table contains group entries for FAQ groups.
288 kb_entry_keyword This table contains all keywords for the faq entries
289 kb_entry_comment Comments to entries in the knowledge base, typically made by customers
290 kb_entry_log Who and when, if somebody edits a knowledge base entry
291 kb_category_log Who and when, if somebody edits a knowledge base folder
292 kb_workflow Knowledge base workflow steps
293 kb_workflow_access Control of who can do what in a knowledge base workflow step
294 kb_solution_finder Knowledge base problem solving wizard, categories and subcategories for drilling down
295 kb_solution_finder_entry Knowledge base problem solving wizard, items in a category linking to a knowledge base entry
296 attachment This table contains metadata for attachments. The actual attachments are stored directly on disk, with filenames based on the the primary key for this table.
297 login This table contains entries for the user sessions.
298 login_customer This table contains entries for customer sessions. At first only used for Soap logins, but will later also be used for web logins
299 ejuser This table contains entries for the users of the system.
300 timestamps Timestamp information
301 notify This table contains the pop-up messages displayed for users for various events, such as &apos;new ticket&apos;, etc.
302 help This table contains the help pages.
303 company_domain This table contains web-domains associated with a certain cust_company entry.
304 extra_fields This table contains entries for the extra fields in the system.
305 extra_tables This table contains entries for the extra tables in the system.
306 hierarchy This table contains folders used to group the extra tables in the system.
307 extra_menus This table contains entries for the extra menus in the system.
308 extra_tables_result Result set of executed search in ejournal extra tables
309 extra_tables_entry Hits/entries in result set of executed search in ejournal extra tables
310 ms_filter This table contains email filters. These are the filters allowing you to do advanced parsing of incomming emails.
311 ms_filter_mail This table connects mail filters (ms_filter) to mailboxes (mail_in_filter).
312 ms_trashbin This table contains entries for emails which have been trashed by a filter, waiting for confirmation of deletion or import.
313 ms_substitute Regexp for extracting info from emails when they enter they system
314 eab_folder This table contains eab (email address book) folders, used for containing email addresses.
315 eab_entry This table contains eab (email address book) entries, i.e. an alias (&apos;Ola Hansen&apos;) and an address (&apos;ola@hansen.as&amp;apos;).
316 mail_block This table controls the spam-protection system, ensuring that a single email recipient does not recieve too many emails during a certain period of time.
317 ext_datasource This table contains external datasources, used for databaseintegration of customers and companies.
318 ext_table This table contains entries used for mapping an external table to an internal table (customer or cust_company) for database integration.
319 ext_field This table contains entries mapping an external field to an internal field. Used for database integration.
320 cust_lang This table contains entries for customer languages.
321 cust_category This table contains entries for categories exposed through a customer language.
322 password_rules This table may contain one entry specifying rules for passwords.
323 ej_role Define access rights, memberships and other properties for role user members
324 role_member Users linked to a role. Deprecated.
325 role_category Category membership associated with a role
326 role_element Profiles associated with a role
327 role_workflow Knowledge base workflow access rights associated with a role
328 element_profile The new (4.0) profile table. Contains profile for a single Html-element. Connected through element_profile_link
329 profile Deprecated. This table contains entries for the user profiles.
330 chat_topic This table contains chat topics.
331 chat_topic_user This table connected the chat topics with the users (i.e. the membership).
332 chat_session This table contains chat sessions.
333 chat_message This table contains messages in a chat session.
334 s_shipment Contains info about one shipment. The addresses are stored in s_shipment_addr
335 s_message A message used in a shipment. Can be html and/or plain text
336 s_link Links in messages to measure success rate of a campaign.
337 s_link_customer A connection between a customer and a link. Registered customers are identified when clicking on a link
338 s_link_customer_statical A connection between a customer and a link. Registered customers are identified when clicking on a link
339 s_picture_folder This table contains all picture folders
340 s_picture_entry This table describes each picture in the database
341 s_washing Register of all bounced mail to enabel washing
342 s_bounce_shipment Email bounces from customers
343 s_washing_list Unused table that is ment to be used for active washing in spm v2
344 s_list A list, dynamic or static
345 s_list_element Elements in a static list.
346 s_list_customer Elements in a customer list.
347 s_shipment_addr Addresses that are ready to be sent in a shipment.
348 s_list_shipment A connector between shipment and list so that one shipment can have many lists, and one list can have many shipments
349 s_attachment A connector between a message and attachments. One message can contain many attachments.
350 s_dyn_criteria Contains criterias for a dynamic list.
351 outbox Outgoing emails with sending status and other info
352 inbox Info and status for safe email import
353 legal_html_tags This table is used as a list of all legal HTML tags. HTML tags not in this list will be ignored when viewing html versions of messages
354 kb_entry_words This table contains all the words and how many times the are refered to in the FAQ entires
355 word_relations This table shows which word are used in which FAQ entry, and how many times they are used in each
356 temporary_words This table is used as a temporary table, containing the words we want to search for in the FAQs
357 wsdl_description Soap wsdl files
358 dictionary User added dictionary words
359 dictionary_base Language catalog for the ejournal dictionaries (automatic proof reading of message text etc)
360 invoice_entry This table contain all invoices, connected to a message
361 invoice_type A invoiceable item category (a product or service) that provides default invoice line values
362 soap_access Table that contains constraints on the access to the soap interface
363 hotlist The table is used by the hotlist to store the relationship between tickets and users
364 log_events System log
365 log_debug A log used for debugging, especially useful for bLogic/ejscript
366 form_keys Keys that makes sure a form is not posted twice
367 sms_hysteria Avoid sending too many sms messages in a short time interval to one person
368 item_config This table is a generic table for storing item configuration. It is only used by the class ItemConfig.
369 snapshot Snapshots taken of the system database and attachments via soap
370 screen_definition A configurable screen
371 screen_definition_action An action to perform for a certain button in an screen
372 screen_definition_element An element in a configurable screen
373 screen_definition_hidden The name of a hidden variable to keep for this screen
374 screen_definition_language Custom language variables used for screens
375 screen_chooser Screen choosers
376 scheduled_task A scheduled entry executing a script at certain times
377 ejscript ejscript
378 system_script A table containing the system script
379 schedule Generic scheduled tasked handling time scheduling, locking and error messages
380 locking Generic locking and error messages
381 dbi_agent DBI agent settings
382 dbi_agent_field DBI agent fields
383 dbi_agent_schedule DBI agent schedule settings
384 ejpackage This table stores packages on the system.
385 ejpackage_item This table stores info on installed packages in the system
386 message_id This table links an email message id to an eJournal item
387 ejscript_debug This table contains information when debugging an ejscript
388 sms This table will hold outgoing sms messages when transmitted with WebServices
389 user_candidate This table will hold user candidate secrets
390 s_smtp_servers Contains the smtp server for a shipment
391 ejselection This table stores selections, dynamic groups.
392 ejsel_ejsel This table defines sources for complex selections in a many/many relationship
393 ejsel_source_idlist This table stores id list source for selections
394 ejsel_source_script This table stores a selection script source
395 ejsel_source_xml This table stores a selection source as xml
396 static_list_ref This table stores id references for selections id lists
397 ejsel_meta_result This table stores result meta data
398 ejsel_result_set This table stores result set reference data, result sets for selections
399 tree_explorer_entry This table stores the entries in a tree-explorer
400 tree_explorer_link This table stores the link of entries in a tree-explorer
401 external_document This table stores documents which can be viewed externaly, through the customer module
402 autosave Autosaved text clobs from ejscript and emarketeer messages
403 user_attribute This table is used for storing various attributes for users.
404 notice_frame PID controller for automatic adjustment of pop up message check rate
405 s_sent_message Emarketeer message control
406 access_script Scripts to implement row-based access rules (sentry light)
407 outgoing_message Delivery of outgoing messages to messageplugins, updated with status asynchroneously
408 ProductCategory List for the ProductCategory field of the Product table (Quote Management)
409 ProductCategoryGroupLink User group link table for ProductCategory, for MDO item hiding
410 ProductCategoryHeadingLink Heading link table for ProductCategory, for MDO item headings
411 ProductFamily List for the ProductFamily field of the Product table (Quote Management)
412 ProductFamilyGroupLink User group link table for ProductFamily, for MDO item hiding
413 ProductFamilyHeadingLink Heading link table for ProductFamily, for MDO item headings
414 ProductType List for the ProductType field of the Product table (Quote Management)
415 ProductTypeGroupLink User group link table for ProductType, for MDO item hiding
416 ProductTypeHeadingLink Heading link table for ProductType, for MDO item headings
417 ErpConnector One ERP Connector, known by its URL
418 ErpConnection One connection to an ERP connector, specifying Client and other required information
419 ErpConnectionActorType Data about the configuration of one Erp Actor on one ErpConnection
420 ErpConnectionAccess Access control for Erp Connections
421 ConnectionConfigField Configuration data for Erp and Quote Connections
422 ErpInternalKey The internal (superoffice-facing) key related to a synchronized record
423 ErpExternalKey The external (ERP-facing) key related to a synchronized record / connection
424 ErpListItemMapping Defines a mapping of ERP to CRM fields, per connection and actor type
425 ErpField Store the metadata describing the fields that belong to an actor/connection combination, as described by the Erp Connector
426 ErpSyncLog Record all field changes done by the Erp Sync
427 PaymentTerms The list of payment terms, in the internal product register
428 PaymentTermsGroupLink User group link table for PaymentTerms, for MDO item hiding
429 PaymentTermsHeadingLink Heading link table for PaymentTerms, for MDO item headings
430 PaymentType The list of payment types, in the internal product register
431 PaymentTypeGroupLink User group link table for PaymentType, for MDO item hiding
432 PaymentTypeHeadingLink Heading link table for PaymentType, for MDO item headings
433 DeliveryTerms The list of Delivery terms, in the internal product register
434 DeliveryTermsGroupLink User group link table for DeliveryTerms, for MDO item hiding
435 DeliveryTermsHeadingLink Heading link table for DeliveryTerms, for MDO item headings
436 DeliveryType The list of Delivery types, in the internal product register
437 DeliveryTypeGroupLink User group link table for DeliveryType, for MDO item hiding
438 DeliveryTypeHeadingLink Heading link table for DeliveryType, for MDO item headings
439 PriceUnit The list of price units, in the internal product register (meter, ton, bushel, microsecond, gradus, τρυβλίον, 五合枡, دونم or whatever)
440 PriceUnitGroupLink User group link table for PriceUnit, for MDO item hiding
441 PriceUnitHeadingLink Heading link table for PriceUnit, for MDO item headings
442 SubscriptionUnit The list of Subscription units, in the internal product register (year/quarter/month etc., or perhaps amounts if volume-based subscription)
443 SubscriptionUnitGroupLink User group link table for SubscriptionUnit, for MDO item hiding
444 SubscriptionUnitHeadingLink Heading link table for SubscriptionUnit, for MDO item headings
445 QuoteLineConfiguration Configuration of quote lines - which fields are in use, rights, labels etc
446 SaleTypeQuoteAttachment Default attachments to quotes linked to sales of this type
447 QuoteVersionAttachment Actual attachments to a quote
448 ResourceOverride Generic mechanism for overriding (or even defining new) text resources, in multiple languages
449 ErpConfiguration Global settings for the Erp Integration Server
450 EjCategoryGroupLink User group link table for EjCategory, for mass handling ej_category members
451 obsolete_1 Obsolete table for functionality that was never implemented
452 obsolete_2 Obsolete table for functionality that was never implemented
453 obsolete_3 Obsolete table for functionality that was never implemented
454 obsolete_4 Obsolete table for functionality that was never implemented
455 Favourite Favourite records (star-marking)
456 DatabaseModel New DatabaseModel used by Continuous Database
458 SaintConfiguration Configuration information for the Saint system
459 Tags MDO List of tags for Service entities
460 TagsGroupLink User group link table for Tags, for MDO item hiding
461 TagsHeadingLink Heading link table for Source, for MDO headers
462 ai_chat_turn Contains AI Chatbot history - contains whole chat, not just what is sent to the chatbot. History is ready ordered by timestamp
463 quick_reply Personal quick reply text fragments
464 ConfigurableScreenDelta Parts of recipes in SCIL to insert or remove in given recipes
465 ConfigurableScreenAppliesTo Mapping between recipes in scil and chosen type of data (appliesToKey) to differ layouts on
466 TaskMenu List items to merge into menues
467 TaskMenuGroupLink User group link table for TaskMenu, for MDO item hiding
468 TaskMenuHeadingLink Heading link table for TaskMenu, for MDO headers
469 ConsentPurpose GDPR purpose alternatives
470 LegalBase Legal base for GDPR (Article 6)
471 ConsentSource Consent source for GDPR
472 ConsentPerson Link table that defines who has which consents
473 CategoryFamily Grouping table so that multiple company categories can be grouped under one term; to simplify searching for things like 'all customers'
474 script_trace Scripts which should be traced
475 script_trace_run Traces of executed scripts
476 attachment_location A location for storing attachments
477 cust_config This table contains JSON structures used for customizing the customer center
478 cc_template This table contains templates for the customer center
479 dashboard Describes a dashboard
480 dashboard_theme A set of style rules for the Dashboard
481 dashboard_tile_definition Describes the contents of a tile
482 dashboard_tile Represents one tile in the dashboard
483 dashboard_tile_field Describes the contents of a tile field
484 form A form which can be published on a webpage and submitted by visitors
485 form_submission A form submission
486 email_account Email account information
487 email_folder Corresponds to an email folder on a mail server
488 service_auth Authentication for a service (imap, smtp...)
489 email_item Email data
490 email_attachment Attachment info related to an email_item
491 invitation Invitations to events
492 s_messageblock Contains a block of a mailing message, that can be reused in a mailing
493 MailingDomains List of allowed domains used in a Mailing
494 TypicalSearch Owner of a set of predefined selection criteria
495 OnlineApp Echo and track information about Online Apps and their usage
496 PushNotificationService Used for storing handles to user devices that should receive push notifications
497 ShipmentType Shipment type list table. Classification of a mailing, allowing recipients to subscribe to lists
498 ShipmentTypeReservation ShipmentTypes a person has reserved against. Note that the absense of a record here implies acceptance of a mailings of this type
499 TemporaryKey Temporary keys for lightweight authentications such as changing ones subscriptions
500 target_group Info about a set of (sales, project, selection...) targets
501 target_period A set of periods linked with target amounts for users/usergroups and the target groups/years.
502 target_assignment_info Linking associate, company or user group target and other information with target values
503 target_assignment_value A set of values linked to assignment info and a period in a target group.
504 target_revision_history Revision history info in case the original target group or assignment info was deleted
505 target_revision One batch of changes made to targets
506 target_change A single field change.
507 target_dimension Defining target dimension
508 Webhook Webhook URL to call when events occur in the client or in NetServer. Also tracks call+error statistics.
509 Webhook_usage Webhook usage statistics - tracks call+error statistics. Same primary key as the webhook.
510 workflow SuperOffice specific info about a workflow
511 email_flow A set of properties related to the email workflow.
512 workflow_instance A set of properties related to the workflow instance of one participant going through the flow
513 workflow_goal A set of goals related to a workflow. Some goals will have search criterias associated with it to determine if the goal has been reached.
514 workflow_step A set of steps related to a workflow.
515 workflow_trigger A set of triggers related to a workflow.
516 workflow_step_option Some steps can have optional child 'flows', a new series of steps
517 workflow_step_option_link Link steps to other steps through step options
518 email_flow_content_link Links content to an email workflow
519 temp_db_lock Represents a temporary lock on a resource identified by table_id and key
520 workflow_wait_for_action Some steps wait for actions, this is info about those actions
521 workflow_root_step_link Link root steps to the workflow
522 form_field_value Form field values saved in a searchable format
523 AssociateHistory Historical information about associates that have been deleted. Most references are NOT declared as foreign keys; this is a historical table that should not be updated when further changes occur in the database
524 CacheInvalidation Names and generation numbers for distributed invalidation of caches
525 QuoteApprReason Predefined reasons for quote approval
526 QuoteApprReasonGroupLink User group link table for QuoteApprReason, for MDO item hiding
527 QuoteApprReasonHeadingLink Heading link table for QuoteApprReason, for MDO headers
528 QuoteDenyReason Predefined reasons for quote denial
529 QuoteDenyReasonGroupLink User group link table for QuoteDenyReason, for MDO item hiding
530 QuoteDenyReasonHeadingLink Heading link table for QuoteDenyReason, for MDO headers
531 EntityCounts Number of different entities an associate has created for usage statistics
532 ticket_type A ticket (request) type
533 ticket_type_priority Link table defining what Priorities are relevant to a particular Ticket type
534 ticket_type_status Link table defining what Statuses are relevant to a particular Ticket type
In This Article
© SuperOffice. All rights reserved.
SuperOffice |  Community |  Release Notes |  Privacy |  Site feedback |  Search Docs |  About Docs |  Contribute |  Back to top