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kb_group Table (286)

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This table contains FAQ groups. A group is a cluster of entries (potentially located anywhere in the FAQ hierarchy). A group is located in a certain category.

Fields

Name Description Type Null
id The primary key (auto-incremented) PK
kb_category_id The id of the kb_category in which this group is located. FK kb_category
description The description for this group. Clob ●
dbi_agent_id Integration agent (eJournal) FK dbi_agent
dbi_key The primary key for the integrated entry in the external datasource. String(255)
dbi_last_syncronized Last external syncronization. DateTime
dbi_last_modified When the entry was last modified. DateTime
parent_id The parent group for this group. -1 if this is a toplevel group. FK ej_category

kb_group table relationship diagram

Indexes

Fields Types Description
id PK Clustered, Unique
kb_category_id FK Index
dbi_agent_id FK Index
dbi_key String(255) Index
dbi_last_syncronized DateTime Index
dbi_last_modified DateTime Index
parent_id FK Index

Relationships

Table Description
dbi_agent DBI agent settings
ej_category This table contains categories, in which tickets are categorized. The categories are organized in a hierarchial manner.
kb_category Knowledge base folder hierarchy
kb_group_entry This table contains group entries for FAQ groups.

Replication Flags

  • None

Security Flags

  • No access control via user's Role.
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