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cust_category Table (321)

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This table contains entries for categories exposed through a customer language.

Fields

Name Description Type Null
id The primary key (auto-incremented) PK
name The external name for this category. String(255) ●
language_id The reference to the associated customer language. FK cust_lang ●
category_id The reference to the associated category. FK ej_category ●
parent_id The parent category for this cust_category. -1 if this is a toplevel cust_category. FK cust_category ●
fullname The fullname (compiled from parents' names) for this category. E.g. 'norway/product A/support'. String(255) ●

cust_category table relationship diagram

Indexes

Fields Types Description
id PK Clustered, Unique
language_id FK Index
category_id FK Index
parent_id FK Index

Relationships

Table Description
cust_category This table contains entries for categories exposed through a customer language.
cust_lang This table contains entries for customer languages.
ej_category This table contains categories, in which tickets are categorized. The categories are organized in a hierarchial manner.

Replication Flags

  • None

Security Flags

  • No access control via user's Role.
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