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chat_message Table (333)

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This table contains messages in a chat session.

Fields

Name Description Type Null
id The primary key (auto-incremented) PK
session_id The reference to the associated chat session. FK chat_session
message The message. Clob ●
when_posted When the message was posted (UTC timestamp). DateTime ●
special_type Enum indicating if it is a special message, such as an URL redirection, etc. Enum ChatMessageSpecialType ●
special_param Special parameter for the special_type. String(255) ●
read_by_customer Whether the message has been read by the customer or not. Bool ●
type The type of the message. Enum ChatMessageType ●
author The author of the message. String(255) ●
created_by The user agent who wrote the message. -1 if customer FK ejuser ●

chat_message table relationship diagram

Indexes

Fields Types Description
id PK Clustered, Unique
session_id FK Index

Relationships

Table Description
chat_session This table contains chat sessions.
ejuser This table contains entries for the users of the system.

Replication Flags

  • None

Security Flags

  • No access control via user's Role.
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