reply_template_body Table (279)
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Environment: onsite, online
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Contains the body of the reply templates in different languages
Fields
| Name | Description | Type | Null |
|---|---|---|---|
| id | The primary key (auto-incremented) | PK | |
| reply_template_id | Links the body to a reply template | FK reply_template | |
| language_id | Links the body to a reply template | FK cust_lang | |
| flags | Identifies the status of the template body. Default, not default etc. | Enum ReplyTemplateBodyFlags | |
| body_plain | The plain text version of the body. | Clob | ● |
| body_html | The html version of the body. | Clob | ● |
| subject | Subject of the outgoing message. Ignored if not needed | Clob | ● |
| headers | Additional headers. Optional | Clob | ● |
| body_sms | The sms version of the body. | Clob | ● |
Indexes
| Fields | Types | Description |
|---|---|---|
| id | PK | Clustered, Unique |
| reply_template_id | FK | Index |
| language_id | FK | Index |
Relationships
| Table | Description |
|---|---|
| cust_lang | This table contains entries for customer languages. |
| reply_template | Templates for automatic and manual replies to emails/sms organized hierachically |
Replication Flags
- None
Security Flags
- No access control via user's Role.