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ai_chat_turn Table (462)

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Contains AI Chatbot history - contains whole chat, not just what is sent to the chatbot. History is ready ordered by timestamp

Fields

Name Description Type Null
ai_chat_turn_id Primary key PK
associate_id User id that is chatting with the bot FK associate
chat_id The name of this chat topic - usually soproto + id (contact-123, sale-43, diary) but could also be an arbitrary name String(40)
timestamp When the chat happened (UTC) UtcDateTime
user_prompt What the user typed Clob ●
user_displaytext Display this text instead of the prompt (if set) - could be set by action Clob ●
bot_response AI Bot response to user_prompt - usually text Clob ●
bot_actions Suggested actions (string dictionary) in JSON. NULL if not set Clob ●
attachments JSON Array of bot - NULL if not set Clob ●

ai_chat_turn table relationship diagram

Indexes

Fields Types Description
ai_chat_turn_id PK Clustered, Unique
associate_id FK Index
timestamp UtcDateTime Index
associate_id, chat_id, timestamp FK, String(40), UtcDateTime Index

Relationships

Table Description
associate Employees, resources and other users - except for External persons

Replication Flags

  • None

Security Flags

  • No access control via user's Role.
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