What's new in SuperOffice 11
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Version: 11
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Summary of highlights
SuperOffice 11 - a new version of SuperOffice CRM with major improvements under the hood.
Much of the work in this release has focused on cleaning up outdated and unnecessary code, paving the way for a faster, more reliable, and future-ready solution.
At SuperOffice, relationships are at the heart of everything we do — and strong relationships begin with open, honest communication. That's why we're excited to share this new experience with you as we prepare to roll it out to our cloud customers.
Feature updates
11.6 (06.11.2025)
- Selection - Board view for company and contact in Core CRM
- Contact - Lead status list connected to the Category in Core CRM
- Search criteria - Lead creation and first touch on companies and contacts in Core CRM
- Dashboard - Tiles for lead information in Core CRM
- Settings and maintenance – Marketing screen with conversion tracking (UTM) in Marketing
- Marketing Form - Add UTM parameters to your campaign links in Marketing
- Dashboard – Lead management tiles in Marketing
- Contact selections - Use board view to get overview of leads in Marketing
- Company - Category list in Marketing
- Contact - Lead status list in Marketing
- Marketing - Conversion tracking with UTM data in Settings and maintenance
- Lists - Company category with category group in Settings and maintenance
- Lists - Contact - Lead status in Settings and maintenance
- Lists - GUI Web panel - Option for always reload content on tab navigation in Settings and maintenance
- CRMScript - Trigger for "Load request message" with message creation logic in Settings and maintenance
- Preferences - Set Request preferences for system, group, or user in Settings and maintenance
11.5 (16.10.2025)
- Marketing Form – Pre-populate fields linked from a mailing in Marketing
- Request - Differentiate request types with icons in Service
- Reply Tools - Add icon for FAQ/Reply Template underneath editor in Service
11.4 (22.09.2025)
- Selection - Board view for requests in Core CRM and Sales
- Lists of contacts - Create request from a contact's context menu in Service
- Production sandbox badge (Test environment) in Core and Settings and maintenance
11.3 (02.09.2025)
- Selection - Board view for projects in Core CRM and Sales
- Selection - Preview card in board view in Core CRM and Sales
- Notification - New company/contact assigned in Core CRM and Sales
- Company/Contact - Keep Our contact empty in Core CRM and Sales
- Dashboard - Copy dashboard link in Core CRM and Sales
- Side panel - Preview e-mail with attachments, recipients and reply/forward in Core CRM and Sales
- Marketing Flow – distribute to owner step in Marketing
- Request - Anonymise support agent in Service and Settings and maintenance
- Preferences - Global preference to anonymise user on reply in Settings and maintenance
- CRMScript - Trigger for Load request in Settings and maintenance
11.2 (17.06.2025)
- Selection - Board view for sales in Core CRM and Sales
- Request - Reply tools in Request properties in Service
- Request - Pin request lists to the tab bar in Service
- Request - Show all linked contacts in Service
11.1 (09.06.2025)
- System design - Setting a field as read-only in Settings and maintenance
- Request - Search will give same result as in navigator search in Service
Pilot programs
Some features are available to selected customers as part of ongoing pilots. See the pilot program overview for more details.