Service 11.8 update

Audience:
person
•
Version: 11.8
• 1 minute to read
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Time zones - Agents with multiple time zones

SuperOffice Service handles time zones in a way that ensures your data is always shown at the correct time, wherever you are in the world.

What this means for you:

  • Times are displayed accurately across all time zones, so you can rely on the information in your requests and records.
  • A consistent experience for teams working across multiple time-zone locations.
  • A clearer and more reliable overview when collaborating internationally.

You can trust that what you see reflects exactly when things happen, without confusion or the need for manual adjustments.

The request messages show the same time in preview and in the list –screenshot