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Video Meetings for SuperOffice

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Environment: cloud
Some tooltip text!
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Pre-requisites

  • Use CRM Online

  • You need a SuperOffice admin account during setup

  • An account at the video provider

  • To be able to send and receive email invitations to video meetings (to/from external users), you must have configured your email setup in SuperOffice CRM (user client) or use SuperOffice MailLink.

Provider Account user Account for set-up
Zoom Zoom Pro SuperOffice admin
Webex Meetings Webex account SuperOffice admin
Microsoft Teams MS365 business account SuperOffice admin, MS365 admin account
Google Meet Google account (Gmail or Google Workspace) SuperOffice admin
Jitsi SuperOffice admin

Getting started

  • How to configure email invitations
  • How to connect to the video provider
  • How to create a video meeting
  • How to join a video meeting
  • How to disconnect a video provider
  • How to disconnect a user
  • Troubleshooting

Download our Quick Start Guide – Video Meetings in SuperOffice​

New template variable for Video Meeting URL

{burl}

New Meeting - example: image99xdi.png -screenshot

The Video Meeting URL will be added to the Location field if it is left blank.

With SuperOffice Mail Link, the Video Meeting URL is added to the meeting text automatically ("Join meeting: ..."). With SuperOffice Inbox, you need to update the invitation template.

imageloql6.png -screenshot

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