Create request
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This feature allows you to quickly add a request in SuperOffice Service based on the sender and the text content in the email message.
- Go to the inbox.
- Select the required message in the inbox.
- Click Archive
- Click Create request.
- Fill in the relevant fields in the dialog.
- Click Save.
- If the sender's email address is recognized, the request is automatically linked to the correct contact and company.
- If the sender's email address is not recognized, the sender is automatically registered as a new contact in SuperOffice Service.