Error reporting emails

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Environment: cloud
• 2 minutes to read
 • 2 minutes to read

SuperOffice will also send you emails when there is a problem with your application. By default, these emails go to the technical contact of the application. However, you can also specify a list of addresses for error reporting.

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ERP sync, quote, and mirroring

For each endpoint you have configured SuperOffice to send data to, you can also subscribe to error emails.

To turn off/on error emails to the technical contact for an endpoint, update the integration settings configuration of the application.

To receive error emails at different or more than one email addresses, update the application settings:

  1. On the app page, select Settings from the left menu or click the Edit button.

  2. Scroll to the bottom and enter one or more addresses in the Error reporting emails field.

    Application settings, error reporting emails -screenshot

    The addresses must be separated with a semicolon ( ; ), no spaces.

  3. Click Save Settings.

Note

You can update the email addresses in the application settings at any time. Technical contact will receive any notification mail if this field is blank.

Other errors

For other errors, such as when a customer reports a problem from the App Store, the technical contact will be notified if error reporting emails field is empty.

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