TicketStatusTimeCounter Enum
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Which field in ticket we count time spent on (queue, internal, external)
| Name | Value | Description |
|---|---|---|
| None | 0 | Not counted |
| Internally | 1 | Time is counted in the _internally field |
| Externally | 2 | Time is counted in the _externally field |
| Queue | 3 | Time is counted in the _queue field |
Usage
- ticket_status.time_counter - This table user defined ticket status values.