TicketLogAction Enum

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Environment: onsite, online
• 2 minutes to read
 • 2 minutes to read

An enum indicating what kind of log-entry this is.

Name Value Description
No_Logging 0 No_Logging
Ticket_Unknown 1 Ticket_Unknown action
Ticket_CustomDescription 2 Ticket_CustomDescription action
Ticket_ImportTicketFromEmail 4 Ticket_ImportTicketFromEmail action
Ticket_ImportMailNewTicket 5 Ticket_ImportMailNewTicket action
Ticket_ImportMailExistingTicket 6 Ticket_ImportMailExistingTicket action
Ticket_AttachmentConnectedToTicket 7 Ticket_AttachmentConnectedToTicket action
Ticket_TicketActivated 8 Ticket_TicketActivated action
Ticket_TicketEscalated 9 Ticket_TicketEscalated action
Ticket_ConnectTwoTickets 10 Ticket_ConnectTwoTickets action
Ticket_MessageAddedToTicket 11 Ticket_MessageAddedToTicket action
Ticket_SendingSpmMessage 12 Ticket_SendingSpmMessage action
Ticket_SavedFromEjScript 13 Ticket_SavedFromEjScript action
Ticket_TicketEscalatedFromEjScript 14 Ticket_TicketEscalatedFromEjScript action
Ticket_SetValuesFromSoap 15 Ticket_SetValuesFromSoap action
Ticket_AddMessageFromSoap 16 Ticket_AddMessageFromSoap action
Ticket_NewTicketFromSoap 17 Ticket_NewTicketFromSoap action
Ticket_AddMessage 18 Ticket_AddMessage action
Ticket_NewTicket 19 Ticket_NewTicket action
Ticket_UserTakesOwnership 20 Ticket_UserTakesOwnership action
Ticket_ChangeStatus 21 Ticket_ChangeStatus action
Ticket_ChangeSecurityStatus 22 Ticket_ChangeSecurityStatus action
Ticket_QuickSetExtraDateTime 23 Ticket_QuickSetExtraDateTime action
Ticket_QuickSetExtraDate 24 Ticket_QuickSetExtraDate action
Ticket_QuickSetExtraTime 25 Ticket_QuickSetExtraTime action
Ticket_QuickSetExtraField 26 Ticket_QuickSetExtraField action
Ticket_SwapExtraField 27 Ticket_SwapExtraField action
Ticket_ReadByUser 28 Ticket_ReadByUser action
Ticket_BatchOperation 29 Ticket_BatchOperation action
Ticket_BatchMarkAsRead 30 Ticket_BatchMarkAsRead action
Ticket_BatchMarkAsUnread 31 Ticket_BatchMarkAsUnread action
Ticket_BatchCloseTicket 32 Ticket_BatchCloseTicket action
Ticket_EditTicket 33 Ticket_EditTicket action
Ticket_DeleteTicket 34 Ticket_DeleteTicket action
Ticket_JoinTickets 35 Ticket_JoinTickets action
Ticket_EditMessage 36 Ticket_EditMessage action
Ticket_CloseTicketAfterForward 37 Ticket_CloseTicketAfterForward action
Ticket_CloseAfterMassMessage 38 Ticket_CloseAfterMassMessage action
Ticket_CloseTicketFromSoap 39 Ticket_CloseTicketFromSoap action
Ticket_ReadTicketFromSoap 40 Ticket_ReadTicketFromSoap action
Ticket_UserDeletedOwneraction 41 Ticket_UserDeletedOwneraction action
Ticket_NewTicketFromSpecialForm 42 Ticket_NewTicketFromSpecialForm action
Ticket_TicketClosedByFAQ 43 Ticket_TicketClosedByFAQ action
Ticket_NewTicketFromCustomer 44 Ticket_NewTicketFromCustomer action
Ticket_AddMessageFromCustomer 45 Ticket_AddMessageFromCustomer action
Ticket_ReadByCustomer 46 Ticket_ReadByCustomer action
Ticket_SetRepliedAtByMassMessage 47 Ticket_SetRepliedAtByMassMessage action
Ticket_TicketActivatedByBounce 48 Ticket_TicketActivatedByBounce action
Ticket_AutoCategorized 49 Ticket_AutoCategorized action
Message_Unknown 10001 Message_Unknown action
Message_CustomDescription 10002 Message_CustomDescription action
Message_Continue 10003 Message_Continue action
Message_ImportTicketFromEmail 10004 Message_ImportTicketFromEmail action
Message_ImportMailAddMessage 10005 Message_ImportMailAddMessage action
Message_AddedDebugInfo 10006 Message_AddedDebugInfo action
Message_SendingReplyTemplate 10007 Message_SendingReplyTemplate action
Message_SendingSMS 10008 Message_SendingSMS action
Message_SendingSpmMessage 10009 Message_SendingSpmMessage action
Message_SavedFromEjScript 10010 Message_SavedFromEjScript action
Message_AddMessageFromSoap 10011 Message_AddMessageFromSoap action
Message_AddMessage 10012 Message_AddMessage action
Message_NewTicket 10013 Message_NewTicket action
Message_EditTicket 10014 Message_EditTicket action
Message_EditMessage 10015 Message_EditMessage action
Message_ForwardMessage 10016 Message_ForwardMessage action
Message_AddMassMessage 10017 Message_AddMassMessage action
Message_NewMessageFromSpecialForm 10018 Message_NewMessageFromSpecialForm action
Message_TicketNotifyFAQ 10019 Message_TicketNotifyFAQ action
Message_NewTicketFromCustomer 10020 Message_NewTicketFromCustomer action
Message_AddMessageFromCustomer 10021 Message_AddMessageFromCustomer action
Message_BounceMessage 10022 Message_BounceMessage action
Message_OutboxMessage 10023 Message_OutboxMessage action
Message_EditMessageFromSoap 10024 Message_EditMessageFromSoap action
Message_InlineImagesConverted 10025 Message_InlineImagesConverted action

Usage