TicketLogAction Enum
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An enum indicating what kind of log-entry this is.
Name | Value | Description |
---|---|---|
No_Logging | 0 | No_Logging |
Ticket_Unknown | 1 | Ticket_Unknown action |
Ticket_CustomDescription | 2 | Ticket_CustomDescription action |
Ticket_ImportTicketFromEmail | 4 | Ticket_ImportTicketFromEmail action |
Ticket_ImportMailNewTicket | 5 | Ticket_ImportMailNewTicket action |
Ticket_ImportMailExistingTicket | 6 | Ticket_ImportMailExistingTicket action |
Ticket_AttachmentConnectedToTicket | 7 | Ticket_AttachmentConnectedToTicket action |
Ticket_TicketActivated | 8 | Ticket_TicketActivated action |
Ticket_TicketEscalated | 9 | Ticket_TicketEscalated action |
Ticket_ConnectTwoTickets | 10 | Ticket_ConnectTwoTickets action |
Ticket_MessageAddedToTicket | 11 | Ticket_MessageAddedToTicket action |
Ticket_SendingSpmMessage | 12 | Ticket_SendingSpmMessage action |
Ticket_SavedFromEjScript | 13 | Ticket_SavedFromEjScript action |
Ticket_TicketEscalatedFromEjScript | 14 | Ticket_TicketEscalatedFromEjScript action |
Ticket_SetValuesFromSoap | 15 | Ticket_SetValuesFromSoap action |
Ticket_AddMessageFromSoap | 16 | Ticket_AddMessageFromSoap action |
Ticket_NewTicketFromSoap | 17 | Ticket_NewTicketFromSoap action |
Ticket_AddMessage | 18 | Ticket_AddMessage action |
Ticket_NewTicket | 19 | Ticket_NewTicket action |
Ticket_UserTakesOwnership | 20 | Ticket_UserTakesOwnership action |
Ticket_ChangeStatus | 21 | Ticket_ChangeStatus action |
Ticket_ChangeSecurityStatus | 22 | Ticket_ChangeSecurityStatus action |
Ticket_QuickSetExtraDateTime | 23 | Ticket_QuickSetExtraDateTime action |
Ticket_QuickSetExtraDate | 24 | Ticket_QuickSetExtraDate action |
Ticket_QuickSetExtraTime | 25 | Ticket_QuickSetExtraTime action |
Ticket_QuickSetExtraField | 26 | Ticket_QuickSetExtraField action |
Ticket_SwapExtraField | 27 | Ticket_SwapExtraField action |
Ticket_ReadByUser | 28 | Ticket_ReadByUser action |
Ticket_BatchOperation | 29 | Ticket_BatchOperation action |
Ticket_BatchMarkAsRead | 30 | Ticket_BatchMarkAsRead action |
Ticket_BatchMarkAsUnread | 31 | Ticket_BatchMarkAsUnread action |
Ticket_BatchCloseTicket | 32 | Ticket_BatchCloseTicket action |
Ticket_EditTicket | 33 | Ticket_EditTicket action |
Ticket_DeleteTicket | 34 | Ticket_DeleteTicket action |
Ticket_JoinTickets | 35 | Ticket_JoinTickets action |
Ticket_EditMessage | 36 | Ticket_EditMessage action |
Ticket_CloseTicketAfterForward | 37 | Ticket_CloseTicketAfterForward action |
Ticket_CloseAfterMassMessage | 38 | Ticket_CloseAfterMassMessage action |
Ticket_CloseTicketFromSoap | 39 | Ticket_CloseTicketFromSoap action |
Ticket_ReadTicketFromSoap | 40 | Ticket_ReadTicketFromSoap action |
Ticket_UserDeletedOwneraction | 41 | Ticket_UserDeletedOwneraction action |
Ticket_NewTicketFromSpecialForm | 42 | Ticket_NewTicketFromSpecialForm action |
Ticket_TicketClosedByFAQ | 43 | Ticket_TicketClosedByFAQ action |
Ticket_NewTicketFromCustomer | 44 | Ticket_NewTicketFromCustomer action |
Ticket_AddMessageFromCustomer | 45 | Ticket_AddMessageFromCustomer action |
Ticket_ReadByCustomer | 46 | Ticket_ReadByCustomer action |
Ticket_SetRepliedAtByMassMessage | 47 | Ticket_SetRepliedAtByMassMessage action |
Ticket_TicketActivatedByBounce | 48 | Ticket_TicketActivatedByBounce action |
Ticket_AutoCategorized | 49 | Ticket_AutoCategorized action |
Message_Unknown | 10001 | Message_Unknown action |
Message_CustomDescription | 10002 | Message_CustomDescription action |
Message_Continue | 10003 | Message_Continue action |
Message_ImportTicketFromEmail | 10004 | Message_ImportTicketFromEmail action |
Message_ImportMailAddMessage | 10005 | Message_ImportMailAddMessage action |
Message_AddedDebugInfo | 10006 | Message_AddedDebugInfo action |
Message_SendingReplyTemplate | 10007 | Message_SendingReplyTemplate action |
Message_SendingSMS | 10008 | Message_SendingSMS action |
Message_SendingSpmMessage | 10009 | Message_SendingSpmMessage action |
Message_SavedFromEjScript | 10010 | Message_SavedFromEjScript action |
Message_AddMessageFromSoap | 10011 | Message_AddMessageFromSoap action |
Message_AddMessage | 10012 | Message_AddMessage action |
Message_NewTicket | 10013 | Message_NewTicket action |
Message_EditTicket | 10014 | Message_EditTicket action |
Message_EditMessage | 10015 | Message_EditMessage action |
Message_ForwardMessage | 10016 | Message_ForwardMessage action |
Message_AddMassMessage | 10017 | Message_AddMassMessage action |
Message_NewMessageFromSpecialForm | 10018 | Message_NewMessageFromSpecialForm action |
Message_TicketNotifyFAQ | 10019 | Message_TicketNotifyFAQ action |
Message_NewTicketFromCustomer | 10020 | Message_NewTicketFromCustomer action |
Message_AddMessageFromCustomer | 10021 | Message_AddMessageFromCustomer action |
Message_BounceMessage | 10022 | Message_BounceMessage action |
Message_OutboxMessage | 10023 | Message_OutboxMessage action |
Message_EditMessageFromSoap | 10024 | Message_EditMessageFromSoap action |
Message_InlineImagesConverted | 10025 | Message_InlineImagesConverted action |
Usage
- ticket_log_action.log_action - This table contains actions for the tickets.