AI services
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Version: 11.5
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Note
SuperOffice AI is available in CRM Online only. It requires the AI Platform add-on and specific service licenses. These services are billed monthly per active AI service.
SuperOffice AI helps automate routine tasks and reduce manual work by embedding artificial intelligence directly into the CRM. You can improve response times, reduce errors, and work more efficiently—without needing technical expertise or coding skills.
These features allow your team to focus on meaningful work, while AI handles repetitive processes in the background.
Available services
| Service | Description | License |
|---|---|---|
| Categorization | Suggests a category for new requests based on the message content. | Categorization |
| Translation, language detection, mood detection | Analyzes text to detect language, translate it, and determine sentiment. | Text Services |
| Chatbot Connector | Enables integration with external chatbots to handle incoming chats automatically. | Chatbot |
| SuperOffice Copilot | Uses generative AI to assist users with content creation and task guidance. | In pilot only, by invite |
