Enum undefined
Default status for requests. Note that this is a preference which should be respected if making UI. It is not enforced by the APIs
Syntax
TicketCategoryClosingStatusFields
| Name | Description |
|---|---|
| UserDefined | The ticket status should respect the user defined behaviour |
| Active | Indicates that the ticket status should be active as default |
| Closed | Indicates that the ticket status should be closed as default |
| Postponed | Indicates that the ticket status should be postponed as default |