Class NSTicketInfo

A small carrier that contains information about a ticket.

Constructors

NSTicketInfo()

Initializes a new instance of the NSTicketInfo class.

Declaration

NSTicketInfo

Methods

GetCategoryName()

Declaration

String GetCategoryName()

Examples

NSTicketInfo thing;
String categoryName = thing.GetCategoryName();

Returns

Type Description
String The name of the category for the request.

GetContactName()

Declaration

String GetContactName()

Examples

NSTicketInfo thing;
String contactName = thing.GetContactName();

Returns

Type Description
String The name of the contact/company connected to the ticket.

GetOwnerName()

Declaration

String GetOwnerName()

Examples

NSTicketInfo thing;
String ownerName = thing.GetOwnerName();

Returns

Type Description
String The name of the owner which the request was assigned to.

GetPersonName()

Declaration

String GetPersonName()

Examples

NSTicketInfo thing;
String personName = thing.GetPersonName();

Returns

Type Description
String The name of the person/customer connected to the ticket.

GetPriorityName()

Declaration

String GetPriorityName()

Examples

NSTicketInfo thing;
String priorityName = thing.GetPriorityName();

Returns

Type Description
String The name of the priority for the request.

GetTicketId()

Declaration

Integer GetTicketId()

Examples

NSTicketInfo thing;
Integer ticketId = thing.GetTicketId();

Returns

Type Description
Integer The ID of the created ticket.

GetTicketUrl()

Declaration

String GetTicketUrl()

Examples

NSTicketInfo thing;
String ticketUrl = thing.GetTicketUrl();

Returns

Type Description
String A URL leading directly to the created request. This is a URL meant to be used by a Service user.

GetTitle()

Declaration

String GetTitle()

Examples

NSTicketInfo thing;
String title = thing.GetTitle();

Returns

Type Description
String The title/subject of the created ticket.

SetCategoryName(String)

Declaration

Void SetCategoryName(String categoryName)

Examples

NSTicketInfo thing;
String categoryName;
thing.SetCategoryName(categoryName);

Parameters

Type Name Description
String categoryName The name of the category for the request.

Returns

Type Description
Void

SetContactName(String)

Declaration

Void SetContactName(String contactName)

Examples

NSTicketInfo thing;
String contactName;
thing.SetContactName(contactName);

Parameters

Type Name Description
String contactName The name of the contact/company connected to the ticket.

Returns

Type Description
Void

SetOwnerName(String)

Declaration

Void SetOwnerName(String ownerName)

Examples

NSTicketInfo thing;
String ownerName;
thing.SetOwnerName(ownerName);

Parameters

Type Name Description
String ownerName The name of the owner which the request was assigned to.

Returns

Type Description
Void

SetPersonName(String)

Declaration

Void SetPersonName(String personName)

Examples

NSTicketInfo thing;
String personName;
thing.SetPersonName(personName);

Parameters

Type Name Description
String personName The name of the person/customer connected to the ticket.

Returns

Type Description
Void

SetPriorityName(String)

Declaration

Void SetPriorityName(String priorityName)

Examples

NSTicketInfo thing;
String priorityName;
thing.SetPriorityName(priorityName);

Parameters

Type Name Description
String priorityName The name of the priority for the request.

Returns

Type Description
Void

SetTicketId(Integer)

Declaration

Void SetTicketId(Integer ticketId)

Examples

NSTicketInfo thing;
Integer ticketId;
thing.SetTicketId(ticketId);

Parameters

Type Name Description
Integer ticketId The ID of the created ticket.

Returns

Type Description
Void

SetTicketUrl(String)

Declaration

Void SetTicketUrl(String ticketUrl)

Examples

NSTicketInfo thing;
String ticketUrl;
thing.SetTicketUrl(ticketUrl);

Parameters

Type Name Description
String ticketUrl A URL leading directly to the created request. This is a URL meant to be used by a Service user.

Returns

Type Description
Void

SetTitle(String)

Declaration

Void SetTitle(String title)

Examples

NSTicketInfo thing;
String title;
thing.SetTitle(title);

Parameters

Type Name Description
String title The title/subject of the created ticket.

Returns

Type Description
Void