Class Knowledge

Knowledge()

Initializes a new instance of the Knowledge class.

Declaration

Knowledge

buildExternalEntryURLWithParser(Integer,Parser)

Builds a URL to the customer center to view a knowledge-base entry.

Declaration

String buildExternalEntryURLWithParser(Integer kbId, Parser parser)

Parameters

Type	Name	Description
Integer	kbId	The ID of the knowledge-base entry to link to.
Parser	parser	The parser to use to parse the URl.

Returns

Type	Description
String	The URL to the knowledge-base entry.

rebuildFaqSearch(Integer,String)

Rebuilds the FAQ search base based on the kbEntryId.

Declaration

Void rebuildFaqSearch(Integer kbEntryId, String originalTitle)

Parameters

Type	Name	Description
Integer	kbEntryId
String	originalTitle

Returns

Type	Description
Void