Database
The new design is one of the major changes for SuperOffice 8.1.
Dictionary changes
In SuperOffice 8.1, the dictionary has been changed. The new CDD (Continuous Database Development) dictionary allows partners and SuperOffice to add and modify tables without rebuilding the entire product.
New tables
There are several changes in the 8.1 database. Five new tables are added during the upgrade.
There is a new table that will support a generic "favorite" (yellow star) functionality across clients.
We have planned new functionality and there are 4 new tables created for this:
Ticket_Type
Ticket_Relation_Type
Ticket_Relation_Action
Ticket_Relation
These tables support new functionality in Service, where you can define request types, relations between requests of certain types, and actions to be taken.
New and changed fields on existing tables
We have also added new fields on several tables and increased field length on others.
Read more about changes in the database from 7.5 to 8.0.