Add products

• 6 minutes to read

In the Add/edit product dialog, you can add a product, and specify a quantity, discounts and other product details.

Add one product

Open a quote and click Add at the bottom of the Products tab (or an alternative you have created).
Double-click a product in the quote.
To search in a specific price list, you can select it in the list next to the Product search field.
Start typing the name of the product or product code in the Product search field. The hit list is updated automatically. You can search on all or parts of both the product name and product code.

Tip

If advanced searching is supported, you can click the search button in the Product search field for search for and add several products simultaneously.
Click the product you want in the list. The dialog is updated with product information.
Edit the product quantity, discount and total price, if required. See details below.
Read and edit any product information in the Description and Details tabs.
Click Save + new to save this product and add a new product or Click Save to save and return to the quote.

Add several products to a quote

Click Add at the bottom of the Products tab in the Edit quote dialog.
Start typing a product name in the Product search field to search for a product. Click the search icon to search for products using a variety of different criteria, for example, by product range, product groups/categories, name, and item codes. The search includes all active price lists with the applicable currency.
After you have found the products you want to add to the quote, select them (Ctrl+click), and click OK. The products are displayed in the Products tab (or in the tab for the alternative you have created).
Double-click a product to change the quantity, discounts, and so on.

Edit quantity, discounts and prices for a product

In the area on the left of the Add/edit product dialog, the product name/code are shown, and here you can enter a quantity and any discounts for the selected product.

Tip

You can display more information about the different fields (field name, editable field and calculations) by holding the mouse pointer over them.

Figures shown in black can be edited.
The total amount and discounts are updated as you edit the different fields.
A discount can be specified either as a percentage rate, a discount amount or a total amount.
- The discount field you edited is shown underlined.
- The other fields are updated so that they correspond with the discount you defined.
- Hold the mouse pointer over a discount field to display any system discounts (such as volume discounts that are added automatically).
If you specified discounts that are not permitted by the system, a warning or other message is displayed.

Image tab

An image of the product is shown here, if this is defined in Settings and maintenance.

Description tab

Detailed product information is shown here, if this is defined in Settings and maintenance.

Details tab

Detailed price calculations are shown here. The content of this tab is defined in Settings and maintenance.

Warnings and how to deal with them

In Settings and maintenance, different rules can be defined for what is allowed and not allowed when you add products to a quote. Depending on how these rules are defined, various icons/warnings may be displayed when you add products to a quote. In some cases, the quote must be approved before sending.

Note

Products are added to and saved in a quote even if warnings and other messages are displayed, but you cannot send the quote while it contains errors and warnings. You must either correct the error or get the quote approved.

Icon	Explanation	Solution
	OK	-
	OK with information	A message is displayed for the quote, but the quote can be sent as it is.
	Warning: Needs Approval	The quote must be approved before it can be sent.
	Error	The error must be corrected before the quote can be sent.

A message is also displayed to explain the cause of the error.

Where are these warnings and messages displayed?

In the Add/Edit product dialog
In the Edit quote dialog
On product lines in the Quote section tab and the Products (and alternatives) tab in a quote

What causes these warnings and messages?

Warnings and messages may be due to, for example:

Products not in the range
Inactive price lists
Product price is below minimum price or cost price
Total price is zero or negative
Total discount is too high
Total earnings are too low