Install NetServer / web services

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Environment: onsite
• 5 minutes to read
 • 5 minutes to read

NetServer is always installed, but for some scenarios, we recommend it is installed as remote web services.

Note

This page describes a separate installation of SuperOffice NetServer / web services. For full installation of SuperOffice Web, please follow the install guide.

Warning

Since SuperOffice 10.1.2 we do no longer support SuperOffice Web installation with remote NetServer. SuperOffice Web client must be now installed as a standalone web application with inprocess NetServer.

However you can still install standalone NetServer and use its web services for SuperOffice Service or integration purposes.

Before you begin

  • Download the Web installer package

Install

  1. Upon launching the installer, you might be prompted to install some prerequisites, install these by clicking the Install button.

  2. To start the installation, you need to accept the license agreement.

  3. Specify the SuperOffice Web Application name and select the destination folder where you want to install it. If you chose to split the installation into one SuperOffice Web and one SuperOffice NetServer installation it is recommended to choose a name that correlates to the type of installation.

  4. Select the second setup type if you want to split SuperOffice Web and SuperOffice NetServer into two separate installations, either because you want to install them on different servers or just want to split the application.

  5. In the next dialog select the first option to install the NetServer application server with Web Services.

  6. In the next dialog select the website and/or virtual directory for your installation and specify a name for the new virtual directory, by default it will take the name you wrote in the dialog from step 3. We recommend you chose a name that correlates to the type of installation, like SuperOfficeNetServer.

  7. Click Install to begin the installation process.

  8. Check I would like to launch CRM.web Configuration to start the Product Configuration for your installation and click Finish.

  9. Read the Welcome section and click Next.

  10. On the Database driver section, choose the database system for the database you installed on with server setup and click Next.

  11. In the Database settings section fill in the fields to configure your connection to the database. Click the Test connection to be sure that the configuration is correct. The user here must be a database system user. When it works, click Next.

  12. In the Document Settings section you need to enter the Archive Path to the folder you created in the SuperOffice CRM Server installation. You also need a temporary path. If you need the application to impersonate a user, check the Impersonate User checkbox and fill in the credentials for a user with access to the file server where the SuperOffice Archive (SO_ARC) is located. Validate and click Next.

    Note

    We recommend using the Impersonate user to give access to both the temporary area and document area (so_arc).

    If you choose to not use the recommended setting, the application pool identity must be given sufficient rights.

  13. Leave the Security section as is.

  14. In the Globalization section, choose your country in the Application country code if it exists. If not, choose English.

  15. Click Next on the following sections until you get to the Finish button. Click it to create the configuration file. Choose Encrypt configuration to encrypt the system user name and password in the web.config file. Click Finish.

  16. SuperOffice product configuration for Reporter is opened. Click Next on the welcome screen.

  17. A 32-bit ODBC system data source must be available on the server where SuperOffice NetServer is running. Add the name of the ODBC, and include the database prefix, typically CRM7.

  18. Click Finish to finalize the installation.