Update SuperOffice username to match IdP username

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Before using a federated sign-in service, you must update each SuperOffice username to match the IdP username.

Tip

The username, also known as the User-Principal-Name (UPN), set in your IdP must match the username set in SuperOffice Admin.

Pre-requisites

• SuperOffice administrator account

• Access to view user accounts of your identity provider

The username you are going to map to is commonly (but not always) the primary email registered to the user account at the identity provider: user@domain.

Look up the IdP username

You can find the username in the admin>users section.

• For Microsoft: Go to https://admin.microsoft.com/AdminPortal/Home#/users

• For Google: Go to  https://admin.google.com/ac/users

Change username in SuperOffice Settings and maintenance

Note

You need to map each username in SuperOffice Settings and maintenance to the federated ID.

1. Go to Settings and maintenance.

2. Select Users from the navigator.

3. For each user:

   1. Select the SuperOffice user to change.
   2. Enter the new username and click Save.