Accept and decline invitations

•
Version: 11.1
• 2 minutes to read
 • 2 minutes to read

New invitations appear in two places:

  • The Invitations tab on the Notifications screen. Tap the bell () to open notifications.
  • The Diary screen under Upcoming, Day, Week, and Month tabs.
Status icon Description
Not opened: A question mark is shown next to new invitations.
Seen but not responded to: An eye icon appears if you have viewed it but not replied.
Tip

Not sure if you are available? Tap the time in the invitation header to look at your schedule for that day.

Respond to invitations

You can accept or decline a follow-up directly from either the Notifications screen or the Diary screen.

Diary - Accept or decline invitation -app-screen

From Notifications

  • Swipe left on the invitation.

    • Tap to Accept or to Decline.

  • Alternatively, tap the follow-up to open it, and select Accept or Decline.

From Diary

  • In the Day, Week, or Month tabs:

    • Tap the follow-up to open it and select Accept or Decline.

  • In the Upcoming tab:

    • Swipe left on the invitation and tap or .

Provide a reason for declining

When declining a follow-up, you can:

  • Search for a predefined reason.
  • Or, write a custom reason to explain your decision

Change your response

If you change your mind after accepting:

  1. Locate the follow-up in the Diary (on your device).
  2. Tap the Task button ().
  3. Select Decline.

If you change your mind after declining:

  1. Sign in to SuperOffice CRM in a browser.
  2. Click the bell () on the top bar to open the Notifications panel.
  3. To see declined meetings that you might now be able to attend, choose Show invitations I have declined at the bottom of the panel.
  4. Select Accept.

Handle cancellations

If you are the owner of the follow-up, you are notified if someone declines.

For recurring follow-ups: You can quickly confirm the cancellation by swiping left and tapping .

Related content