Edit or delete FAQ

Audience:
person
•
Version: 10.5
• 1 minute to read
 • 1 minute to read

Edit FAQ entry

  1. Go to in the top bar and select Knowledge base > FAQ.

  2. Go to the folder where the FAQ entry is located.

  3. Click the FAQ entry you want.

  4. In the FAQ entry screen, click Edit entry.

  5. In the FAQ entry properties screen, make the required changes.

    For example, add more detail to the answer.

  6. Click OK. The changes are saved.

Delete FAQ entry

  1. Go to in the top bar and select Knowledge base > FAQ.
  2. Go to the folder where the FAQ entry is located.
  3. Click the FAQ entry you want.
  4. In the FAQ entry screen, click Edit entry.
  5. In the FAQ entry properties screen, click the Delete button at the bottom of the screen.
  6. Click OK to confirm. The FAQ entry is removed from SuperOffice.