Accept invitations
You can receive invitations from a person outside your organization and easily accept and add it to your diary. This requires that the invitation email contains an iCal file (.ics.) with the invitation data. In your inbox, emails containing iCal invitations will be displayed with these icons: and
Note
If the sender/organizer is a registered (an unique) contact in SuperOffice CRM, invitations will automatically be added as tentative follow-ups in you diary. Tentative follow-ups may also be created for other associates, depending on if the preference Manage incoming invitations, disable tentative (under email) is active.
How to accept an invitation
Go to the inbox.
Select a message containing an invitation.
Note
If the message contains any attachments (in addition to the iCal/ics file) that you want to keep, you must archive or download them before you reply to the invitation. When you accept or decline the invitation, the message are removed from the inbox and sent to the Deleted folder.
Click the arrow next the attachment you want to save, and select Download or Archive.
Click the Accept button.
Select one of the following options:
- Accept and notify sender
- Accept, but do not notify sender
The message is removed from the inbox, and the follow-up is added to you diary.