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Logs - Track changes to partners and applications

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Environment: cloud
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Version: 1.3
Some tooltip text!
• 3 minutes to read
 • 3 minutes to read

The event log allows partners and app developers to track changes related to their applications and partner settings. This provides a clear audit trail of key events, ensuring transparency and accountability.

The Logs page for a partner in the SuperOffice Developer portal -screenshot

Accessing the logs

You can access logs from two locations:

  • From your partner page: Displays logs for all applications by that partner.
  • From a specific application page: Automatically filters the log to show only entries related to that specific application.

To populate the list with log records, you must click the Apply button after selecting any filters.

Filters and search options

You can refine logs using the following filters:

  • Source: The type of the logged event (such as, request to publish, ownership update ).
  • User: Filter actions performed by a specific user.
  • Duration: Select a predefined or custom date range (such as, last 30 minutes, 24 hours).
  • Sort By: Order logs by latest, oldest, or other criteria.

Use Clear All to reset filters before applying a new query.

Log entries

Each log entry contains:

Column Description
Timestamp When - the exact date and time of the event.
User Who - the person who performed the action.
Description What happened - a brief summary of the change.
Source The event (hidden if the list is filtered on event type).
Tip

Click on a row to observe the details of the log entry.

Viewing log details

To see more details about a specific log entry:

  1. Click on an entry in the list.

  2. A Log Details panel will appear, displaying:

    • Changed by
    • Timestamp
    • Message
    • Event type
    • Partner/App
    • Version (if applicable)
  3. Events that modify fields include old vs. new values. Click Read more to inspect each field.

  4. Click X in the upper-right corner to close the panel.

The Logs page with details panel -screenshot

Events (source)

  • Application
  • Partner
  • App Store
  • Created application

  • Deleted application

  • Updated application settings

  • Changed application's 'developed by'

  • Changed application ownership

  • Changed application's technical contact

  • Created application configuration

  • Updated application configuration

  • Requested to publish application configuration

  • Published application configuration

  • Rejected publishing application configuration

  • Created application profile

  • Updated application profile

  • Requested to publish application profile

  • Published application profile

  • Rejected publishing application profile

  • Reported application failure

  • Updated partner settings

  • Changed partner's administrative contact

  • Changed partner's technical contact

  • Created partner profile

  • Updated partner profile

  • Requested to publish partner profile

  • Published partner profile

  • Rejected publishing partner profile

  • Assigned user to partner

  • Removed user from partner

  • Updated partner user permission

  • App Store uninstall application
  • Problem report from App Store
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