ticket_relation Table (548)
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Environment: onsite, online
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A relation between 2 tickets
Fields
| Name | Description | Type | Null |
|---|---|---|---|
| ticket_relation_id | Primary key | PK | |
| source_ticket_id | Source ticket in this relation | FK ticket | |
| destination_ticket_id | Destination ticket in this relation | FK ticket | |
| ticket_relation_def_id | The (optional) relation definition where this relation originated from | FK ticket_relation_def | |
| comment | Comment for relation | String(255) | ● |
| registered | Registered when | UtcDateTime | |
| registered_associate_id | Registered by whom | FK associate | |
| updated | Last updated when | UtcDateTime | |
| updated_associate_id | Last updated by whom | FK associate | |
| updatedCount | Number of updates made to this record | UShort |
Indexes
| Fields | Types | Description |
|---|---|---|
| source_ticket_id | FK | Index |
| destination_ticket_id | FK | Index |
Relationships
| Table | Description |
|---|---|
| associate | Employees, resources and other users - except for External persons |
| ticket | This table contains the tickets (requests) of the system. Its purpose should be evident. |
| ticket_relation_def | Ticket relation definition |
Replication Flags
- None
Security Flags
- No access control via user's Role.