TicketSecurityLevel Enum
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Environment: onsite, online
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The securitylevel of the ticket.
| Name | Value | Description |
|---|---|---|
| Unknown | 0 | Unknown level |
| Internal | 1 | Internal tickets will not be shown on the Customer Centre |
| External | 2 | External tickets will be shown on the Customer Centre |
Usage
- ej_message.slevel - This table contains the messages listed under tickets.
- ticket.slevel - This table contains the tickets (requests) of the system. Its purpose should be evident.