TicketPriorityFlags Enum
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A bitmask of flags.
| Name | Value | Description |
|---|---|---|
| Unknown | 0 | No flags set |
| External | 1 | The ticket priority will be avilable in the Customer Centre |
| Default | 2 | This is the ticket priority that should default be set in the UI when creating a request |
| AlertSchedule | 4 | Escalate requests according to time frame |
Usage
- ticket_priority.flags - This table contains the ticket priorities.