TicketOrigin Enum
Some tooltip text!
• 1 minute to read
• 1 minute to read
What is the origin of this ticket
| Name | Value | Description |
|---|---|---|
| Unknown | 0 | We just have no idea. Maybe it was too long ago |
| 1 | Email communiqué | |
| SMS | 2 | SMS |
| Fax | 3 | Telefacsimile |
| Phone | 4 | Phone call to human operator |
| 5 | Facebook wall | |
| 6 | Tweet tweet | |
| Internal | 7 | Internal, by human operator |
| CustomerCentre | 8 | Direct by customer through CustomerCentre web pages |
| EMarketing | 9 | Auto-generated from Emarketing link |
| AutoGenerated | 10 | Automatic processes in CS |
| Chat | 11 | Chat |
| Form | 12 | Form submission |
Usage
- ticket.origin - This table contains the tickets (requests) of the system. Its purpose should be evident.