Person webhook events

• 2 minutes to read

These webhook events are fired when person rows are changed:

person.created
person.changed
person.softdeleted - when deleted in the user interface.
person.deleted - when permanently deleted by the system.
person.consented - when consent is added or changed.
person.unconsented - when consent is removed or marked as withdrawn.

FieldValues for person events

The following fields are included in the FieldValues property of the webhook payload for person events:

activeInterests
associate_id
business_idx
category_idx
contact_id
country_id
DeletedDate
group_id
person_id
position_idx
registered
registered_associate_id
retired
source
updated
updated_associate_id
userdef2_id
userdef_id

Person.created

POST /webhook HTTP/1.1
Content-Type: application/json; charset=utf-8
User-Agent: NetServer-Webhook/8.8.6684.1719
X-Superoffice-Event: person.created
X-Superoffice-Eventid: 576086e3-5261-426b-a84b-26ca7f5b65e8
X-Superoffice-Signature: X1FmmRIXuzH8o0MDanva1lnuNZXoix6M0US1S64s+e8=

{
  "EventId": "576086e3-5261-426b-a84b-26ca7f5b65e8",
  "Timestamp": "2018-04-24T08:01:15.8506935Z",
  "Changes": [
    "person_id",
    "usepersonaddress",
    "dbi_last_modified",
    "group_id",
    "post2",
    "department",
    "activeInterests",
    "dbi_agent_id",
    "gender",
    "country_id",
    "contact_id",
    "activeErpLinks",
    "year_of_birth",
    "userdef2_id",
    "phone_present",
    "initials",
    "userdef_id",
    "rank",
    "retired",
    "updatedCount",
    "dbi_last_syncronized",
    "sentInfo",
    "post1",
    "registered_associate_id",
    "person_number",
    "dbi_key",
    "middleName",
    "text_id",
    "updated",
    "ticketPriorityId",
    "kanalname",
    "month_of_birth",
    "lastname",
    "position_idx",
    "business_idx",
    "kanafname",
    "registered",
    "title",
    "supportLanguageId",
    "tzLocationId",
    "post3",
    "nomailing",
    "blockEmarketing",
    "firstname",
    "updated_associate_id",
    "supportAssociateId",
    "day_of_birth",
    "showContactTickets",
    "associate_id",
    "source",
    "mrmrs",
    "category_idx",
    "DeletedDate",
    "salutation"
  ],
  "Event": "person.created",
  "PrimaryKey": 1467783,
  "Entity": "person",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 316,
  "WebhookName":"Name you provided",
  "FieldValues": {
    "activeInterests": 0,
    "associate_id": 5,
    "business_idx": 6,
    "category_idx": 0,
    "contact_id": 7179,
    "country_id": 756,
    "DeletedDate": "0001-01-01T00:00:00",
    "group_id": 5,
    "person_id": 74361,
    "position_idx": 0,
    "registered": "2021-08-13T10:11:47",
    "registered_associate_id": 9,
    "retired": 0,
    "source": 0,
    "updated": "2025-05-14T14:43:04.3832901+02:00",
    "updated_associate_id": 5,
    "userdef2_id": 0,
    "userdef_id": 0
  }
}

Person.changed

{
  "EventId": "576086e3-5261-426b-a84b-26ca7f5b65e8",
  "Timestamp": "2018-04-24T08:01:15.8506935Z",
  "Changes": [
    "person_id",
    "year_of_birth",
    "person_number",
    "position_idx",
    "title",
    "updated",
    "updated_associate_id",
    "updatedCount"
  ],
  "Event": "person.changed",
  "PrimaryKey": 1467783,
  "Entity": "person",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 316,
  "WebhookName":"Name you provided"
}

Person.deleted

{
    "EventId":"88f91933-edce-4c1a-8ded-ade8e2f72434",
    "Timestamp":"2018-04-05T08:28:01.5732501Z",
    "Changes":[],
    "Values": {
      "associate_id": 4039840,
      "contact_id": 9,
      "person_id": 18
    },
    "Event":"person.deleted",
    "PrimaryKey":18,
    "Entity":"person",
    "ContextIdentifier":"Cust54321",
    "ChangedByAssociateId":5,
    "WebhookName":"Name you provided"
}

Person.consented

{
  "EventId": "576086e3-5261-426b-a84b-26ca7f5b65e8",
  "Timestamp": "2018-04-24T08:01:15.8506935Z",
  "Changes": [
    "consentperson_id",
    "comment",
    "updated_associate_id",
    "consentSource_id",
    "updated",
    "legalBase_id"
  ],
  "Event": "person.consented",
  "PrimaryKey": 18,
  "Entity": "person",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 316,
  "WebhookName":"Name you provided"
}

Person.unconsented

{
    "EventId":"88f91933-edce-4c1a-8ded-ade8e2f72434",
    "Timestamp":"2018-04-05T08:28:01.5732501Z",
    "Changes":[],
    "Event":"person.unconsented",
    "PrimaryKey":18,
    "Entity":"person",
    "ContextIdentifier":"Cust54321",
    "ChangedByAssociateId":5,
    "WebhookName":"Name you provided"
}