TicketAgent.SendTicketMessage

• 2 minutes to read

Scripting events called on the SendTicketMessage method on the ITicketAgent service agent.

BeforeSendTicketMessage

    static void BeforeSendTicketMessage(
       Int32  ticketMessageEntityId,
       String[]  to,
       String[]  cc,
       String[]  bcc,
       String  subject,
       Int32  replyTemplateId,
       String  gdprSource,
       ref object  eventState
      );

Executes before the service method is invoked. It can store some state in the eventState parameter, that is passed to the After and AfterAsync methods in this service call. Event state is not preserved between different service calls. It is set to null at the start of each service call.

AfterSendTicketMessage

    static void AfterSendTicketMessage(
       Int32  ticketMessageEntityId,
       String[]  to,
       String[]  cc,
       String[]  bcc,
       String  subject,
       Int32  replyTemplateId,
       String  gdprSource,
       ref object  eventState
      );

Executes after the service method has been invoked. The service waits for this method to complete before returning the result to the caller. This service call has no return value, so there is no returnValue parameter Any state you set in the Before method is passed in through the eventState parameter.

AfterSendTicketMessageAsync

    static void AfterSendTicketMessageAsync(
       Int32  ticketMessageEntityId,
       String[]  to,
       String[]  cc,
       String[]  bcc,
       String  subject,
       Int32  replyTemplateId,
       String  gdprSource,
       ref object  eventState
      );

Executes after the service method is invoked, without waiting for the call to return. The service call is not blocked waiting for this method to complete. Any state you set in the Before method is passed in through the eventState parameter.