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Enum TicketPriorityEscalateAction

The different types of escalate actions that can be set

Syntax
TicketPriorityEscalateAction

Fields

Name Description
ActionRead

Triggers escalation on ticket read

ActionChangedOwner

Triggers escalation on ticket owner change

ActionNewInfo

Triggers escalation on ticket update

ActionClosed

Triggers escalation on ticket close

ActionChangedPriority

Triggers escalation on ticket priority change

ActionNew

Triggers escalation on ticket creation

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