Enum TicketPriorityEscalateAction
The different types of escalate actions that can be set
Syntax
TicketPriorityEscalateAction
Fields
Name | Description |
---|---|
ActionRead | Triggers escalation on ticket read |
ActionChangedOwner | Triggers escalation on ticket owner change |
ActionNewInfo | Triggers escalation on ticket update |
ActionClosed | Triggers escalation on ticket close |
ActionChangedPriority | Triggers escalation on ticket priority change |
ActionNew | Triggers escalation on ticket creation |