Enum TicketCategoryDelegateMethod
The delegate method used for request assigned to this category
Syntax
TicketCategoryDelegateMethodFields
| Name | Description |
|---|---|
| Unknown | The delegate method is unknown, should normally not occure in the database |
| Even | Delegate request even among the members of the category |
| Weighted | Use weights on each member of the category when delegating requests |
| Unfair | The user with the least active request will be delegated the request |
| Not | Do not delegate request. Instead set them as unassigned |