Class NSChatWidgetSettings

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Syntax

Constructors

NSChatWidgetSettings()

Initializes a new instance of the NSChatWidgetSettings class.

Declaration

NSChatWidgetSettings

Methods

GetAutoFaqCategory()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

NSKbCategory GetAutoFaqCategory()

Returns

Type	Description
NSKbCategory	Root folder for FAQ suggestions.

Examples

NSChatWidgetSettings thing;
NSKbCategory autoFaqCategory = thing.GetAutoFaqCategory();

GetAutoFaqEnabled()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Bool GetAutoFaqEnabled()

Returns

Type	Description
Bool	Enable automatic FAQ suggestions.

Examples

NSChatWidgetSettings thing;
Bool autoFaqEnabled = thing.GetAutoFaqEnabled();

GetColor()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetColor()

Returns

Type	Description
String	The base color of the widget.

Examples

NSChatWidgetSettings thing;
String color = thing.GetColor();

GetFont()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetFont()

Returns

Type	Description
String	The font used in the widget.

Examples

NSChatWidgetSettings thing;
String font = thing.GetFont();

GetLanguageIsoCode()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetLanguageIsoCode()

Returns

Type	Description
String	The language ISO code for the widget language.

Examples

NSChatWidgetSettings thing;
String languageIsoCode = thing.GetLanguageIsoCode();

GetLogoBlobId()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Integer GetLogoBlobId()

Returns

Type	Description
Integer	Blob ID that contains logo image.

Examples

NSChatWidgetSettings thing;
Integer logoBlobId = thing.GetLogoBlobId();

GetLogoEnabled()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Bool GetLogoEnabled()

Returns

Type	Description
Bool	Indicates if the logo should be shown in the widget.

Examples

NSChatWidgetSettings thing;
Bool logoEnabled = thing.GetLogoEnabled();

GetLogoName()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetLogoName()

Returns

Type	Description
String	filename/description of logo (from blob).

Examples

NSChatWidgetSettings thing;
String logoName = thing.GetLogoName();

GetOfflineFields()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Integer GetOfflineFields()

Returns

Type	Description
Integer	Required field when creating ticket in offline mode. See WidgetRequiredFields

Examples

NSChatWidgetSettings thing;
Integer offlineFields = thing.GetOfflineFields();

GetOfflineHeader()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetOfflineHeader()

Returns

Type	Description
String	Offline text shown in widget header.

Examples

NSChatWidgetSettings thing;
String offlineHeader = thing.GetOfflineHeader();

GetOfflineMessage()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetOfflineMessage()

Returns

Type	Description
String	Offline message shown in widget.

Examples

NSChatWidgetSettings thing;
String offlineMessage = thing.GetOfflineMessage();

GetPostFormEnabled()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Bool GetPostFormEnabled()

Returns

Type	Description
Bool	Enable post chat form.

Examples

NSChatWidgetSettings thing;
Bool postFormEnabled = thing.GetPostFormEnabled();

GetPostFormHeader()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetPostFormHeader()

Returns

Type	Description
String	Header text to show in post chat form.

Examples

NSChatWidgetSettings thing;
String postFormHeader = thing.GetPostFormHeader();

GetPostFormMessage()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetPostFormMessage()

Returns

Type	Description
String	Message text to show in post chat form.

Examples

NSChatWidgetSettings thing;
String postFormMessage = thing.GetPostFormMessage();

GetPostTranscriptEnabled()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Bool GetPostTranscriptEnabled()

Returns

Type	Description
Bool	Enable transcript of chat session.

Examples

NSChatWidgetSettings thing;
Bool postTranscriptEnabled = thing.GetPostTranscriptEnabled();

GetPreFormEnabled()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Bool GetPreFormEnabled()

Returns

Type	Description
Bool	Enable pre-chat form for anonymous users.

Examples

NSChatWidgetSettings thing;
Bool preFormEnabled = thing.GetPreFormEnabled();

GetPreFormMessage()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetPreFormMessage()

Returns

Type	Description
String	Message to be shown in a pre-chat.

Examples

NSChatWidgetSettings thing;
String preFormMessage = thing.GetPreFormMessage();

GetRequiredFields()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Integer GetRequiredFields()

Returns

Type	Description
Integer	Fields required to start a chat. See WidgetRequiredFields

Examples

NSChatWidgetSettings thing;
Integer requiredFields = thing.GetRequiredFields();

GetShowAgentPhoto()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Bool GetShowAgentPhoto()

Returns

Type	Description
Bool	Use agent photo and name when chatting.

Examples

NSChatWidgetSettings thing;
Bool showAgentPhoto = thing.GetShowAgentPhoto();

GetSize()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Integer GetSize()

Returns

Type	Description
Integer	Chat widget size - normal or large. See ChatWidgetSize.

Examples

NSChatWidgetSettings thing;
Integer size = thing.GetSize();

GetTheme()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Integer GetTheme()

Returns

Type	Description
Integer	Predefined themes for the chat widget. See WidgetTheme

Examples

NSChatWidgetSettings thing;
Integer theme = thing.GetTheme();

GetWelcomeMessage()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetWelcomeMessage()

Returns

Type	Description
String	Short message displayed as long as the request is in queue or active.

Examples

NSChatWidgetSettings thing;
String welcomeMessage = thing.GetWelcomeMessage();

GetWelcomeTitle()

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

String GetWelcomeTitle()

Returns

Type	Description
String	Short welcome message when user initiates a chat.

Examples

NSChatWidgetSettings thing;
String welcomeTitle = thing.GetWelcomeTitle();

SetAutoFaqCategory(NSKbCategory)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetAutoFaqCategory(NSKbCategory autoFaqCategory)

Parameters

Type	Name	Description
NSKbCategory	autoFaqCategory	Root folder for FAQ suggestions.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
NSKbCategory autoFaqCategory;
thing.SetAutoFaqCategory(autoFaqCategory);

SetAutoFaqEnabled(Bool)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetAutoFaqEnabled(Bool autoFaqEnabled)

Parameters

Type	Name	Description
Bool	autoFaqEnabled	Enable automatic FAQ suggestions.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Bool autoFaqEnabled;
thing.SetAutoFaqEnabled(autoFaqEnabled);

SetColor(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetColor(String color)

Parameters

Type	Name	Description
String	color	The base color of the widget.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String color;
thing.SetColor(color);

SetFont(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetFont(String font)

Parameters

Type	Name	Description
String	font	The font used in the widget.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String font;
thing.SetFont(font);

SetLanguageIsoCode(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetLanguageIsoCode(String languageIsoCode)

Parameters

Type	Name	Description
String	languageIsoCode	The language ISO code for the widget language.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String languageIsoCode;
thing.SetLanguageIsoCode(languageIsoCode);

SetLogoBlobId(Integer)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetLogoBlobId(Integer logoBlobId)

Parameters

Type	Name	Description
Integer	logoBlobId	Blob ID that contains logo image.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Integer logoBlobId;
thing.SetLogoBlobId(logoBlobId);

SetLogoEnabled(Bool)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetLogoEnabled(Bool logoEnabled)

Parameters

Type	Name	Description
Bool	logoEnabled	Indicates if the logo should be shown in the widget.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Bool logoEnabled;
thing.SetLogoEnabled(logoEnabled);

SetLogoName(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetLogoName(String logoName)

Parameters

Type	Name	Description
String	logoName	filename/description of logo (from blob).

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String logoName;
thing.SetLogoName(logoName);

SetOfflineFields(Integer)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetOfflineFields(Integer offlineFields)

Parameters

Type	Name	Description
Integer	offlineFields	Required field when creating a ticket in offline mode. See WidgetRequiredFields

Examples

NSChatWidgetSettings thing;
Integer offlineFields;
thing.SetOfflineFields(offlineFields);

SetOfflineHeader(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetOfflineHeader(String offlineHeader)

Parameters

Type	Name	Description
String	offlineHeader	Offline text shown in widget header.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String offlineHeader;
thing.SetOfflineHeader(offlineHeader);

SetOfflineMessage(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetOfflineMessage(String offlineMessage)

Parameters

Type	Name	Description
String	offlineMessage	Offline message shown in widget.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String offlineMessage;
thing.SetOfflineMessage(offlineMessage);

SetPostFormEnabled(Bool)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetPostFormEnabled(Bool postFormEnabled)

Parameters

Type	Name	Description
Bool	postFormEnabled	Enable post chat form.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Bool postFormEnabled;
thing.SetPostFormEnabled(postFormEnabled);

SetPostFormHeader(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetPostFormHeader(String postFormHeader)

Parameters

Type	Name	Description
String	postFormHeader	Header text to show in post chat form.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String postFormHeader;
thing.SetPostFormHeader(postFormHeader);

SetPostFormMessage(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetPostFormMessage(String postFormMessage)

Parameters

Type	Name	Description
String	postFormMessage	Message text to show in post chat form.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String postFormMessage;
thing.SetPostFormMessage(postFormMessage);

SetPostTranscriptEnabled(Bool)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetPostTranscriptEnabled(Bool postTranscriptEnabled)

Parameters

Type	Name	Description
Bool	postTranscriptEnabled	Enable transcript of chat session.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Bool postTranscriptEnabled;
thing.SetPostTranscriptEnabled(postTranscriptEnabled);

SetPreFormEnabled(Bool)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetPreFormEnabled(Bool preFormEnabled)

Parameters

Type	Name	Description
Bool	preFormEnabled	Enable pre-chat form for anonymous users.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Bool preFormEnabled;
thing.SetPreFormEnabled(preFormEnabled);

SetPreFormMessage(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetPreFormMessage(String preFormMessage)

Parameters

Type	Name	Description
String	preFormMessage	Message to be shown in a pre-chat.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String preFormMessage;
thing.SetPreFormMessage(preFormMessage);

SetRequiredFields(Integer)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetRequiredFields(Integer requiredFields)

Parameters

Type	Name	Description
Integer	requiredFields	Fields required to start a chat. See WidgetRequiredFields.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Integer requiredFields;
thing.SetRequiredFields(requiredFields);

SetShowAgentPhoto(Bool)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetShowAgentPhoto(Bool showAgentPhoto)

Parameters

Type	Name	Description
Bool	showAgentPhoto	Use agent photo and name when chatting.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Bool showAgentPhoto;
thing.SetShowAgentPhoto(showAgentPhoto);

SetSize(Integer)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetSize(Integer size)

Parameters

Type	Name	Description
Integer	size	Chat widget size - normal or large. See ChatWidgetSize.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Integer size;
thing.SetSize(size);

SetTheme(Integer)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetTheme(Integer theme)

Parameters

Type	Name	Description
Integer	theme	Predefined themes for the chat widget. See WidgetTheme.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
Integer theme;
thing.SetTheme(theme);

SetWelcomeMessage(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetWelcomeMessage(String welcomeMessage)

Parameters

Type	Name	Description
String	welcomeMessage	Short message displayed as long as the request is in queue or active.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String welcomeMessage;
thing.SetWelcomeMessage(welcomeMessage);

SetWelcomeTitle(String)

Defines the look of the chat widget. Carrier object for ChatWidgetSettings.

Declaration

Void SetWelcomeTitle(String welcomeTitle)

Parameters

Type	Name	Description
String	welcomeTitle	Short welcome message when user initiates a chat.

Returns

Type	Description
Void

Examples

NSChatWidgetSettings thing;
String welcomeTitle;
thing.SetWelcomeTitle(welcomeTitle);