Enum EventHandlerType
CrmScript Event triggers - when CRMScript is run based on user or system actions.
Syntax
EventHandlerTypeFields
| Name | Description |
|---|---|
| Unknown | Unknown trigger |
| NewTicket | NewTicket |
| NewTicketFromCustomerCenter | NewTicketFromCustomerCenter |
| NewTicketFromEmail | NewTicketFromEmail |
| NewTicketFromCustomerCenterBeforeSave | NewTicketFromCustomerCenterBeforeSave |
| NewTicketFromSpmLink | NewTicketFromSpmLink |
| NewNotifyTicketFromForm | NewNotifyTicketFromForm |
| NewTicketFromForm | NewTicketFromForm |
| TicketSave | TicketSave |
| TicketClosed | TicketClosed |
| TicketPostponed | TicketPostponed |
| TicketDeleted | TicketDeleted |
| TicketActivated | TicketActivated |
| TicketReopened | TicketReopened |
| TicketReopenedFromCustomerCenter | TicketReopenedFromCustomerCenter |
| TicketReopenedFromEmail | TicketReopenedFromEmail |
| TicketChangedPriority | TicketChangedPriority |
| TicketChangedCategory | TicketChangedCategory |
| TicketChangedOwnedBy | TicketChangedOwnedBy |
| TicketChangedPrimaryCustomer | TicketChangedPrimaryCustomer |
| TicketChangedTicketStatus | TicketChangedTicketStatus |
| TicketChangedSlevel | TicketChangedSlevel |
| TicketMessageAdded | TicketMessageAdded |
| TicketInternalMessageAdded | TicketInternalMessageAdded |
| TicketExternalMessageAdded | TicketExternalMessageAdded |
| TicketMessageSentimentCalculated | TicketMessageSentimentCalculated |
| CompactModeInjection | CompactModeInjection |
| CustomerCenterAuthentication | CustomerCenterAuthentication |
| ScheduledTaskFailed | ScheduledTaskFailed |
| DbiTaskFailed | DbiTaskFailed |
| CustomerSetSubscriptions | CustomerSetSubscriptions |
| ImportMailBeforeProcessing | ImportMailBeforeProcessing |
| ImportMailAfterProcessing | ImportMailAfterProcessing |
| MainMenu | MainMenu |
| ChatNewSession | ChatNewSession |
| ChatSessionChangedStatus | ChatSessionChangedStatus |
| ChatBeforeSaveNewMessage | ChatBeforeSaveNewMessage |
| ChatAfterSaveNewMessage | ChatAfterSaveNewMessage |
| ServiceScreenNewTicketLoad | ServiceScreenNewTicketLoad |
| ServiceScreenNewQuickTicketLoad | ServiceScreenNewQuickTicketLoad |
| ServiceScreenListTicketMessagesLoad | ServiceScreenListTicketMessagesLoad |
| ServiceScreenAddMessageLoad | ServiceScreenAddMessageLoad |
| ServiceScreenEditTicketLoad | ServiceScreenEditTicketLoad |
| ServiceScreenViewCustomerLoad | ServiceScreenViewCustomerLoad |
| ServiceScreenEditCustomerLoad | ServiceScreenEditCustomerLoad |
| ServiceScreenViewCompanyLoad | ServiceScreenViewCompanyLoad |
| ServiceScreenEditCompanyLoad | ServiceScreenEditCompanyLoad |
| ServiceScreenForwardLoad | ServiceScreenForwardLoad |
| ServiceScreenEditExtraTableLoad | ServiceScreenEditExtraTableLoad |
| ServiceScreenNewTicketBeforeSubmit | ServiceScreenNewTicketBeforeSubmit |
| ServiceScreenNewQuickTicketBeforeSubmit | ServiceScreenNewQuickTicketBeforeSubmit |
| ServiceScreenListTicketMessagesBeforeSubmit | ServiceScreenListTicketMessagesBeforeSubmit |
| ServiceScreenAddMessageBeforeSubmit | ServiceScreenAddMessageBeforeSubmit |
| ServiceScreenEditTicketBeforeSubmit | ServiceScreenEditTicketBeforeSubmit |
| ServiceScreenViewCustomerBeforeSubmit | ServiceScreenViewCustomerBeforeSubmit |
| ServiceScreenEditCustomerBeforeSubmit | ServiceScreenEditCustomerBeforeSubmit |
| ServiceScreenViewCompanyBeforeSubmit | ServiceScreenViewCompanyBeforeSubmit |
| ServiceScreenEditCompanyBeforeSubmit | ServiceScreenEditCompanyBeforeSubmit |
| ServiceScreenForwardBeforeSubmit | ServiceScreenForwardBeforeSubmit |
| ServiceScreenEditExtraTableBeforeSubmit | ServiceScreenEditExtraTableBeforeSubmit |
| ServiceScreenNewTicketAfterSubmit | ServiceScreenNewTicketAfterSubmit |
| ServiceScreenNewQuickTicketAfterSubmit | ServiceScreenNewQuickTicketAfterSubmit |
| ServiceScreenListTicketMessagesAfterSubmit | ServiceScreenListTicketMessagesAfterSubmit |
| ServiceScreenAddMessageAfterSubmit | ServiceScreenAddMessageAfterSubmit |
| ServiceScreenEditTicketAfterSubmit | ServiceScreenEditTicketAfterSubmit |
| ServiceScreenViewCustomerAfterSubmit | ServiceScreenViewCustomerAfterSubmit |
| ServiceScreenEditCustomerAfterSubmit | ServiceScreenEditCustomerAfterSubmit |
| ServiceScreenViewCompanyAfterSubmit | ServiceScreenViewCompanyAfterSubmit |
| ServiceScreenEditCompanyAfterSubmit | ServiceScreenEditCompanyAfterSubmit |
| ServiceScreenForwardAfterSubmit | ServiceScreenForwardAfterSubmit |
| ServiceScreenEditExtraTableAfterSubmit | ServiceScreenEditExtraTableAfterSubmit |
| SalesBeforeSaveAppointment | SalesBeforeSaveAppointment |
| SalesBeforeSaveStakeholder | SalesBeforeSaveStakeholder |
| SalesBeforeSaveQuote | SalesBeforeSaveQuote |
| SalesBeforeSaveDocument | SalesBeforeSaveDocument |
| SalesBeforeSaveContact | SalesBeforeSaveContact |
| SalesBeforeSavePerson | SalesBeforeSavePerson |
| SalesBeforeSaveRelation | SalesBeforeSaveRelation |
| SalesBeforeSaveSale | SalesBeforeSaveSale |
| SalesBeforeSaveProject | SalesBeforeSaveProject |
| SalesBeforeSaveSelection | SalesBeforeSaveSelection |
| SalesBeforeSaveProjectMember | SalesBeforeSaveProjectMember |
| SalesBeforeSaveSelectionMember | SalesBeforeSaveSelectionMember |
| SalesBeforeSaveQuoteLine | SalesBeforeSaveQuoteLine |
| SalesBeforeSaveApproveQuote | SalesBeforeSaveApproveQuote |
| SalesBeforeSaveRejectQuote | SalesBeforeSaveRejectQuote |
| SalesBeforeSaveTicket | SalesBeforeSaveTicket |
| SalesAfterSaveAppointment | SalesAfterSaveAppointment |
| SalesAfterSaveStakeholder | SalesAfterSaveStakeholder |
| SalesAfterSaveQuote | SalesAfterSaveQuote |
| SalesAfterSaveDocument | SalesAfterSaveDocument |
| SalesAfterSaveContact | SalesAfterSaveContact |
| SalesAfterSavePerson | SalesAfterSavePerson |
| SalesAfterSaveRelation | SalesAfterSaveRelation |
| SalesAfterSaveSale | SalesAfterSaveSale |
| SalesAfterSaveProject | SalesAfterSaveProject |
| SalesAfterSaveSelection | SalesAfterSaveSelection |
| SalesAfterSaveProjectMember | SalesAfterSaveProjectMember |
| SalesAfterSaveSelectionMember | SalesAfterSaveSelectionMember |
| SalesAfterSaveQuoteLine | SalesAfterSaveQuoteLine |
| SalesAfterSaveApproveQuote | SalesAfterSaveApproveQuote |
| SalesAfterSaveRejectQuote | SalesAfterSaveRejectQuote |
| SalesAfterSaveTicket | SalesAfterSaveTicket |