Get ticket info
•
Version: 10
Some tooltip text!
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• Less than 1 minute to read
Bool load(Integer id)
Brings up the ticket with the given ID. This is always the first step when you want to do anything with an existing ticket.
Ticket t;
t.load(1);
String getValue(String colName)
Fetches the value from a named field. Look up names in the reference section down below, or check out the class reference.
Ticket t;
t.load(2);
print(t.getValue("ticketStatus"));