"chatsessionstatus" MDO List

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Environment: onsite, online
• 1 minute to read
 • 1 minute to read

Chat session status values

Implemented by the ChatSessionStatusProvider class. The name of the MDO list is 'chatsessionstatus'.

Sample Request

GET /api/v1/MDOList/chatsessionstatus
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

Sample Code

var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("chatsessionstatus", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}

Sample Output

Id Name StyleHint ExtraInfo
0 Invalid Invalid
1 Pre-chat form PreChatForm
2 FAQ link Faq
3 Offline form OfflineForm
4 Waiting InQueue
5 Waiting for agent CustomerLast
6 Waiting for customer UserLast
7 Finished Finished
8 Deleted Deleted
9 Closed Closed
10 Request posted RequestPosted
11 Closed in queue ClosedFromQueue
  • "chatsessionstatusheadings"
  • "chatsessionstatusheadingswithallitem"
  • "chatsessionstatusheadingswithallitemwithnoselection"
  • "chatsessionstatusheadingswithnoselection"
  • "chatsessionstatuswithallitem"
  • "chatsessionstatuswithallitemwithnoselection"
  • "chatsessionstatuswithnoselection"