Add items to the Mailing domains list

Audience:
settings
• 2 minutes to read
 • 2 minutes to read

When the global preference Only use approved e-mail sending domains is set to Yes, users will only be able to send emails from domains added to this list in SuperOffice CRM. It is therefore important to add approved domains with a valid Sender Policy Framework (SPF) record to this list.

Note

The global preference Only use approved e-mail sending domains in the Marketing group must be set to Yes in order to use the Mailing Domain list.

Steps

  1. In Settings and maintenance, click Lists and select Mailing domains.

  2. Click Add to add a new approved domain.

  3. Add the domain name and click Save. The system will conduct an SPF look-up to check if the domain has a valid SPF record. If not, a warning will appear telling you that a valid SPF record is required for mailing domains. Click OK and try a different domain.

  4. If the domain passes the SPF look-up, it will be added to the list of approved domains, and users can send mailings from this domain.

Note

You can set up an SPF record for your domain to ensure that your organisation can send mailings with increased deliverability (ONLINE ONLY). If your environment is ONSITE, an SPF look-up will not be conducted. But you can still use the list to provide your users with pre-set domains for From and Reply to addresses.